Intro
to
Management
Final
Exam
with
100%
correct
answers
Definition
of
Management
-
ANS
Management
is
getting
work
done
through
others
How
Do
I
Get
Help
-
ANS
Step
1:
Do
your
homework
=
search
for
your
answer
first
Step
2:
Think
strategically
about
who
to
ask
Step
3:
Prepare
a
good
question
Step
4:
Be
patient,
kind,
&
professional
Types
of
Managers
-
ANS
Top
Management:
Think
3-5
years
into
future
Decisions
affect
everyone
President,
Chief
Skills
Needed:
Human
-
50%
Conceptual
-
35%
Technical
-
15%
Middle
Management:
Think
12-18
months
into
future
Decisions
affect
100s
of
people
Director,
Manager
Skills
Needed:
Human
-
50%
Conceptual
-
25%
Technical
-
25%
First-Line
Management: Think
2-3
weeks
into
future
Train
new
employees
Supervisors
Skills
Needed:
Human
-
50%
Conceptual
-
15%
Technical
-
35%
Team
Leaders
-
ANS
Help
team
work
efficiently
Models
-
ANS
A
useful
simplification
of
reality
Four
Functions
of
Managers
-
ANS
Planning:
Setting
goals
&
deciding
on
action
Developing
rules
&
procedures
Developing
budgets
&
plans
Organizing:
Identifying
jobs
to
be
done
Hiring
people
to
do
them
Establish
departments
&
chain
of
command
Leading:
Influence
others
to
get
job
done
Maintaining
morals
&
company
culture
Managing
conflicts
&
communication
Controlling:
Setting
standards
Comparing
performance
with
standards
Taking
corrective
action Gaining
Management
Skills
-
ANS
Sources
of
Learning:
Reading
Reflection
Relationships
Real
Experiences
Gains
Occur
Best
Through:
Combining
multiple
sources
Self-Management
Top
3
Mistakes
Managers
Make
-
ANS
Insensitive
to
others:
Abrasive,
intimidating,
bullying
style
Cold,
aloof,
arrogant
Betray
trust
Transition
to
Management
-
ANS
Manager's
Initial
Expectations:
Be
the
boss
Formal
authority
Manage
tasks
Job
is
not
managing
people
After
6
Months
as
a
Manager:
Initial
expectations
were
wrong
Fast
pace
Heavy
workload
Job
is
to
be
problem
solver
and
troubleshooter
for
subordinates
After
1
Year
as
a
Manager:
No
longer
a
doer
Communication,
listening,
and
positive
reinforcement Learning
to
adapt
to
and
control
stress
Job
is
people
development
Each
Stage
of
Self-Management
Process
-
ANS
Stages:
Self-Assessment
&
Planning
Goal
Setting
Self
&
Environmental
Control
Evaluating
&
Rewarding
Progress
Tips:
Who
am
I
now?
Who
do
I
want
to
be?
What're
my
strengths?
What
do
I
want
them
to
be?
What
am
I
doing
now?
What
do
I
want
to
be
doing?
Where
am
I
now?
Where
do
I
want
to
go?
Common
Mistake:
Not
having
any
standards
Ignoring
parts
of
our
identity
Emotional
Control
Activities
-
ANS
Count
Your
Blessings
(Based
on
the
work
of
Martin
Seligman):
This
makes
it
so
that
we
can
not
ignore
parts
of
our
identity
Morgenstern's
Time
Management
Tips
-
ANS
Assign
to-do
list
tasks
to
a
"home"
in
your
schedule
If
there
isn't
enough
time
to
do
all
the
tasks
you
can:
Delete;
don't
do
it
Delay;
put
if
off
until
later
Diminish;
make
it
less
or
smaller
Delegate;
is
there
someone
else
who
can
do
it?
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller excellentrevision964. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $11.49. You're not tied to anything after your purchase.