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CPI TRAINING EXAM QUESTIONS FULLY SOLVED #7.
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CPI TRAINING EXAM QUESTIONS FULLY SOLVED #7What are the core values of CPI - correct answer Care, Welfare, Safety, and Security
for all involved.
Core value of CPI- CARE - correct answer demonstrate respect, maintain dignity, and
being nonjudgmental and empathetic.
Core value of CPI- WELFARE - correct answer provide emotional and physical support
and always consider the client's best interest.
Core value of CPI- SAFETY - correct answer protect human rights and reduce and
manage risks.
Core value of CPI- SECURITY - correct answer maintain a safe, effective, and
therapeutic relationship that relies on collaboration.
Aggression - correct answer the outward expression of anger. Yelling, grunting,
verbalizing....
Violence - correct answer the physical expression of anger. Throwing desks at people.
Punching....
Key Learning Objective of CPI - correct answer Identify behaviors that indicate an
escalation toward aggression and violent behaviors. Take measures to AVOID
escalation and to decelerate the crisis situation.
Crisis Development Model - correct answer Behavior levels and the staff
attitudes/approaches in response.
The ANXIETY behavior level - correct answer individual demonstrates changes in
behavior. Wringing hands, sweating, rocking, talking rapidly.
The DEFENSIVE behavior level - correct answer individual is starting to lose rationality.
Responses are disproportionate. Sewaring, posturing, throwing items off table.
The RISK behavior level - correct answer individual is demonstrating behaviors that put
himself or others at risk. May become physically violent or throw things at others.
The TENSION REDUCTION behavior level - correct answer individual demonstrates a
decrease in emotional and physical energy. Increase in RATIONALITY. RELAXED
Staff Attitude/Approach to ANXIETY - correct answer Supportive
, Supportive approach in response to an individual's anxiety - correct answer Offer
support, empathy, and tools you may know that will help them to become calm. Ask and
listen to what the person has to say.
Staff Attitude/Approach to Defensive Behaviors - correct answer Directive
Directive approach in response to an individual's defensive behaviors - correct answer
DECELERATE an escalating Behavior. Offer choices. Set limits, give opportunities,
remain calm. Use visuals, reduce conversation, and utilize first/then strategies.
MANAGE the environment to REDUCE risk.
Staff Attitude/Approach to Risk Behaviors - correct answer Physical Intervention
The PHYSICAL INTERVENTION approach to risk behaviors - correct answer
Disengagement and or holding strategies to manage a risk behavior. Continuously
assess the behaviors and risks. Use least restrictive responses. Response must be
proportionate and reasonable. EX. Barriers, removing others from the classroom....
Staff Attitude/Approach to TENSION REDUCTION - correct answer Therapeutic
Rapport
The approach of THERAPEUTIC RAPPORT in response to an individual's tension
reduction. - correct answer re-establish communication. Express you still care about the
individual. Debrief after the crisis with the individual and the staff separately. Provide
coping skills
Nonverbal communication that can help prevent escalation or promote de-escalation of
crisis situations. The "ics words" - correct answer proxemics, kinesics, and haptics
Nonverbal communication- proxemics - correct answer personal space one allows is a
form of non-verbal communication to help deescalate crisis situations.
Nonverbal communication- kinesics - correct answer a person's body movements such
as posture, eye contact, hand movements, eyebrow movements can help to deescalate
or decelerate crisis situations.
Nonverbal communication-haptics - correct answer communication through touch or
refraining from touch can help to decelerate a crisis situation.
Supportive Stance- Nonverbal Communication - correct answer the staff member is a
legs length away and turned with legs at a wide stance.
Reasons for SUPPORTIVE STANCE - correct answer 1- Communicates respect, 2-
non-threatening, 3- maintain safety
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