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CPI TRAINING EXAM QUESTIONS WITH CORRECT ANSWERS #6
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CPI TRAINING EXAM QUESTIONS WITH CORRECT ANSWERS #6
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CPI TRAINING EXAM QUESTIONS WITH CORRECT ANSWERS #6All behavior is a form of communication - correct answer True
The Directive Staff approach is a response to which Crisis Development Model behavior
level? - correct answer Defensive
When a person is in a tension reduction, what is an appropriate response? - correct
answer Re-establish the relationship
Which of the following statements best describes rational detachment? - correct answer
Remain professional by managing your own behavior and attitude
Precipitation factors are underlying reasons for behavior - correct answer True
You can influence the crisis by controlling another persons attitude. - correct answer
False
What is something to keep in mind when listening with empathy? - correct answer Give
your undivided attention
The Supportive Stance is managing your position, posture, and proximity in relation to
the person in crisis - correct answer True
Nonverbal communication includes which of the following? - correct answer Body
Language
When a person asks a question you perceive as challenging (such as "Who do you
think you are?) The recommended response would be to_____ - correct answer
Downplay the challenge
Important points for limit settings are: - correct answer Being respectful, simple, and
reasonable
The verbal escalation continuum is an expansion of which behavior level of the crisis
development model? - correct answer Defensive
Removing potential hazards in your environment can improve safety - correct answer
True
When you notice your coworker in a situation that continues to escalate what should
you do? - correct answer Use a coordinated and collaborative approach
The physical skills review framework allows you to reflect on the suitability of each
restrictive intervention to maximize safety and minimize _________ - correct answer
Harm
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