WGU C722 PROJECT MANAGEMENT COMPLETE STUDY
GUIDE QUESTIONS AND VERIFIED DETAILED ANSWERS
NEWEST 2024 UPDATE
What is a project? - (correct answer) Any temporary endeavor with specific start and
end dates that results in a unique product, service, or result
What does project management involve? - (correct answer) Managing everything
about the project to get the desired result
What are organizations? - (correct answer) Complex entities that engage in two
types of activities: operations and projects
What is a project (in terms of business activity)? - (correct answer) A project
modifies the business or its products for future profitability. A project develops a new
product or service, including: new technology features, an improved service, or cost
reduction for the business in providing services, such as better accounting systems.
Why are organizations becoming increasingly complex? - (correct answer) -
Changing workforce demographics
- Increased use of technology
- Increase in cross-cultural workforce and customer bases
- Increase in international activities
- Increase in demand for high-complexity, low-cost products
- Shorter product life cycles
- Increase in corporate social responsibility
- Increase in corporate ethical practices
Who were the "parents" of time and motion study? - (correct answer) Frank and
Lillian Gilbreth
Who was the father of scientific management? - (correct answer) Frederick Taylor
Which associate of Frederick Taylor studied organizational operations, specifically
management technique in the construction of WWI Navy ships? - (correct answer)
Henry Gantt
What is a Gantt chart? - (correct answer) A horizontal bar chart that sequences
tasks and provides the duration of each task
What are the 10 distinct areas in which project managers must be competent? -
(correct answer) - Integration management
- Scope management
- Time management
- Cost management
,- Quality management
- Human resources management
- Communication management
-Risk management
- Procurement management
- Stakeholder management
What is a mnemonic for remembering the 10 competencies a project manager must
have? - (correct answer) It's so tricky (to) cradle quirky hounds. CR(i)P(e)S!
Integration, scope, time, cost, quality, human resources, communication, risk,
procurement, stakeholder
What is integration management? - (correct answer) Includes processes and
activities needed to identify, define, and coordinate various processes and project
management activities
What is scope management? - (correct answer) Includes the processes that ensure
that all the work required is identified to complete the project successfully
What is time management? - (correct answer) Includes the processes required to
manage the timely completion of the project
What is cost management? - (correct answer) Includes the processes involved in
planning, estimating, budgeting, managing, and controlling costs so that the project can
be completed within the approved budget
What is quality management? - (correct answer) Includes processes and activities
that determine quality policies, objectives, and responsibilities
What is human resources management? - (correct answer) Includes the processes
that organize, manage, and lead the project team
What is communication management? - (correct answer) Includes processes to
ensure timely and appropriate planning, creation, distribution, management, control, and
monitoring of project information
What is risk management? - (correct answer) Includes the processes of conducting
risk management planning, identification, analysis, response planning, and controlling
risk on a project
What is procurement management? - (correct answer) Includes the processes
necessary to acquire products, services, or results needed from outside the project
team
, What is stakeholder management? - (correct answer) Includes the processes
required to identify all people or organizations impacted by the project, analyze
stakeholder expectations, and develop appropriate strategies for effectively engaging
stakeholders in project decisions and execution
What are some of the people skills a project manager must have? - (correct answer)
- Negotiation
- Conflict resolution
- Written and oral communication
- Prioritization
- Budgeting of money and time
What are operations? - (correct answer) Operations are the ongoing, daily activities
of an organization that produce revenue and expense. They continue over an indefinite
period of time, creating business transactions and delivering products and services that
generate revenue. They are the activities that typically are thought of as what the
organization "does."
Operations are, simply put, the ongoing, day-to-day activities that a company, a not-for-
profit, or a government entity engages in. There is not a specifically defined start date,
there is no specifically defined end date, and there is no unique product, service, or
result as an output from the operation.
Does a project always result in a new product or service? - (correct answer) No. A
project may be undertaken to improve an existing product or service.
What is business strategy? - (correct answer) A business's strategy consists of the
activities, methods, and tactics that will be employed to meet the business's goals.
Who determines a firm's strategy? - (correct answer) The firm's senior executives
What are the triple constraints in project management? - (correct answer) Scope,
schedule, and budget
Why is proper documentation of a project important? - (correct answer) It will
increase the "corporate memory" derived from lessons learned
What is a program? - (correct answer) A program is a group of projects that support
the goals and objectives of the company
What is a portfolio? - (correct answer) A group of related programs that support a
long-term company goal or objective
What is the PMI definition of project management? - (correct answer) The
application of knowledge, skills, tools, and techniques to project activities
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