job and pay form-specific reward strategies allows for: - ANSmaximum customization as the
organization positions its pay relative to the market differently for different jobs and pay forms
a total rewards system should consider how to ______ and _____ quality and rewarding
management-employee relationships at work - ANSbuild/nurture
many organizations pair a commission-based system with some other form of base pay (such
as-salary) to more evenly distribute risk - ANStrue
t or f: designing a reward system requires careful consideration of the consequences that follow
performance-related behavior at work - ANStrue
provisions of the FLSA apply to certain employees but not to: - ANSexempt employees
as a general rule, base pay strategies rarely lead the market by more than ____________ -
ANS10%
pay should be equal for which of the following - ANSgender, age, ethnicity
within the role and control strategy, an organization can choose to do which of the following? -
ANScentralized approach
decentralized approach
COLA stands for - ANSCost of Living Adjustments
dispersion tells us that whatever number we use to represent the central tendency of the data,
that number is less accurate indicator of the data as the dispersion increases - ANStrue
the benefits of incorporating individual-based pay into total rewards system include all except -
ANSallows the organization to build human capital
t or f: the goal of these systems is to align both the incentives for employees and the variable
labor costs with the interests of the organization - ANStrue
how do you measure disperion - ANSrange and standard deviation
when interactions and relationships with customers are ______, they can be an emotional drain
on employees - ANSnegative
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