100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Test Bank for Operations Management Sustainability and Supply Chain Management, 13th Edition by Jay Heizer, Barry Render, Chuck Munson 2024 || All Chapters A+ $12.99   Add to cart

Exam (elaborations)

Test Bank for Operations Management Sustainability and Supply Chain Management, 13th Edition by Jay Heizer, Barry Render, Chuck Munson 2024 || All Chapters A+

 19 views  0 purchase
  • Course
  • Institution
  • Book

Test Bank for Operations Management Sustainability and Supply Chain Management, 13th Edition by Jay Heizer, Barry Render, Chuck Munson 2024 || ALl Chapters A+ Operations Management, 13e (Heizer/Render/Munson) Chapter 1 Operations and Productivity Section 1 What is Operations Management? 1) Some...

[Show more]

Preview 4 out of 1052  pages

  • April 14, 2024
  • 1052
  • 2023/2024
  • Exam (elaborations)
  • Questions & answers
avatar-seller
This work is protected by United States copyright laws and is provided solely for
the use of instructors in teaching their courses and assessing student learning.
Dissemination or sale of any part of this work (including on the World Wide Web)
will destroy the integrity of the work and is not permitted. The work and materials
from it should never be made available to students except by instructors using the
accompanying text in their classes. All recipients of this work are expected to
abide by these restrictions and to honor the intended pedagogical purposes and
the needs of other instructors who rely on these materials.


Director of Portfolio Management: Stephanie Wall
Editorial Assistant: Linda Albelli
Content Producer: Yasmita Hota

Microsoft and/or its respective suppliers make no representations about the suitability of the information
contained in the documents and related graphics published as part of the services for any purpose. All such
documents and related graphics are provided “as is” without warranty of any kind. Microsoft and/or its
respective suppliers hereby disclaim all warranties and conditions with regard to this information, including
all warranties and conditions of merchantability, whether express, implied or statutory, fitness for a
particular purpose, title and non-infringement. In no event shall Microsoft and/or its respective suppliers be
liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of
use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in
connection with the use or performance of information available from the services.

The documents and related graphics contained herein could include technical inaccuracies or typographical
errors. Changes are periodically added to the information herein. Microsoft and/or its respective suppliers
may make improvements and/or changes in the product(s) and/or the program(s) described herein at any
time. Partial screen shots may be viewed in full within the software version specified.
Microsoft® and Windows® are registered trademarks of the Microsoft Corporation in the U.S.A. and other
countries. This book is not sponsored or endorsed by or affiliated with the Microsoft Corporation.

Copyright © 2020 by Pearson Education, Inc. or its affiliates. All Rights Reserved. Manufactured in
the United States of America. This publication is protected by copyright, and permission should be
obtained from the publisher prior to any prohibited reproduction, storage in a retrieval system, or
transmission in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise.
For information regarding permissions, request forms, and the appropriate contacts within the Pearson
Education Global Rights and Permissions department, please visit www.pearsoned.com/permissions/.

PEARSON, ALWAYS LEARNING, and MYLAB are exclusive trademarks owned by Pearson Education,
Inc. or its affiliates in the U.S. and/or other countries.

Unless otherwise indicated herein, any third-party trademarks, logos, or icons that may appear in this work
are the property of their respective owners, and any references to third-party trademarks, logos, icons, or
other trade dress are for demonstrative or descriptive purposes only. Such references are not intended to
imply any sponsorship, endorsement, authorization, or promotion of Pearson’s products by the owners of
such marks, or any relationship between the owner and Pearson Education, Inc., or its affiliates, authors,
licensees, or distributors.

,Test Bank (Download only) for
Operations Management &
Principles of Operations
Management: Sustainability and
Supply Chain Management

Revised by Jianli Hu

Operations Management
Thirteenth Edition

Principles of
Operations Management
Eleventh Edition

Jay Heizer
Barry Render
Chuck Munson

,Operations Management, 13e (Heizer/Render/Munson)
Chapter 1 Operations and Productivity

Section 1 What is Operations Management?

1) Some of the operations-related activities of Hard Rock Café include designing music
instruments and analyzing them for cost and labor requirements.
Answer: FALSE
Diff: 1
Objective: LO 1.1 Define operations management
Learning Outcome: Discuss operations and operations management as a competitive advantage
for the organization

2) Because Hard Rock Cafés are themed restaurants, operations managers focus their layout
design efforts on attractiveness while paying little attention to efficiency.
Answer: FALSE
Diff: 1
Objective: LO 1.1 Define operations management
Learning Outcome: Discuss operations and operations management as a competitive advantage
for the organization

3) All organizations, including service firms such as banks and hospitals, have a production
function.
Answer: TRUE
Diff: 2
Objective: LO 1.1 Define operations management
Learning Outcome: Discuss operations and operations management as a competitive advantage
for the organization

4) Operations management is the set of activities that creates value in the form of tangible goods,
not services, by transforming inputs into outputs.
Answer: FALSE
Diff: 1
Objective: LO 1.1 Define operations management
Learning Outcome: Discuss operations and operations management as a competitive advantage
for the organization

5) Production is the creation of goods and services.
Answer: TRUE
Diff: 2
Objective: LO 1.1 Define operations management
Learning Outcome: Discuss operations and operations management as a competitive advantage
for the organization




1
Copyright © 2020 Pearson Education, Inc.

, 6) At Hard Rock Café, tasks that reflect operations or operations management include:
A) designing efficient layouts.
B) providing meals.
C) receiving ingredients.
D) preparing effective employee schedules.
E) all of these.
Answer: E
Diff: 1
Objective: LO 1.1 Define operations management
Learning Outcome: Discuss operations and operations management as a competitive advantage
for the organization

7) An operations task performed at Hard Rock Café is:
A) borrowing funds to build a new restaurant.
B) advertising changes in the restaurant menu.
C) creating the company income statement.
D) preparing employee schedules.
E) overseeing financial reports.
Answer: D
Diff: 2
Objective: LO 1.1 Define operations management
AACSB: Reflective thinking
Learning Outcome: Discuss operations and operations management as a competitive advantage
for the organization

8) Operations management is applicable:
A) mostly to the service sector.
B) to services exclusively.
C) mostly to the manufacturing sector.
D) to all firms, whether manufacturing or service.
E) to the manufacturing sector exclusively.
Answer: D
Diff: 2
Objective: LO 1.1 Define operations management
Learning Outcome: Discuss operations and operations management as a competitive advantage
for the organization

9) ________ is the set of activities that creates value in the form of goods and services by
transforming inputs into outputs.
Answer: Operations management
Diff: 1
Objective: LO 1.1 Define operations management
Learning Outcome: Discuss operations and operations management as a competitive advantage
for the organization




2
Copyright © 2020 Pearson Education, Inc.

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller TestsBanks. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $12.99. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

75632 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$12.99
  • (0)
  Add to cart