Exam (elaborations)
GCP-GC-REP (2024 EXAM PREP) Questions with Correct Answers
- Course
- Institution
Which definition matches the performance view for Agents? A. Used to monitor real-time contact center metrics. B. Used to view real-time metrics, such as status, time in status, calls answered, average talk time, and average ACW. C. Used to view real-time and historical metrics, such as service ...
[Show more]