Exam (elaborations)
IPPS-A ELM Terms Questions and Answers Latest 2024
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% - CORRECT ANSWER-used as a wildcard when searching for queries. An example of this is %DUTY%, used in a search, would retrieve all queries with DUTY in the name like (NG_DUTY_STATUS). 360-Degree View - CORRECT ANSWER-IPPS-A CRM functionality which allows Support Service personnel to view a su...
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