Introduction to Business Management Chapter 1 Complete
Introduction to Business Management Chapter 10 Complete
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University of South Africa (Unisa)
MNB1601 Business management (MNB1601)
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MNB 1601
ASSIGNMENT 6 SEMESTER 1 2024
Use this document as a guide to learn, compare and reference
,EXPECTVIEW TUTORS
,2/19/24, 10:47 AM Assessment 6: Attempt review
Started on Monday, 19 February 2024, 9:56 AM
State Finished
Completed on Monday, 19 February 2024, 10:42 AM
Time taken 46 mins 53 secs
Marks 69.00/70.00
Grade 98.57 out of 100.00
Question 1 Glenda owns a self-catering apartment in Knysna. She needs to appoint a new operations manager and has approached you to assist her. The first thing
Correct you do is to determine the nature of the work being done. This is known as the job_________ _ .
Mark 1.00 out of
1.00 Select one:
Flag question
a. analysis
b. description
c. specification
d. nature
The correct answer is: analysis
Question 2 In the area of recruitment and selection at Derby Departmental Stores, mention was made of the fact that when recruiting for lower-level and entry-
Correct level jobs, HR used the local private recruitment agency closest to the Derby store. This is an example of ________________ _ .
Mark 1.00 out of
1.00 Select one:
Flag question
a. recruitment from the inside
b. internal recruiting
c. external recruiting
d. active recruitment
The correct answer is: external recruiting
Question 3 ___________ is the process of determining which individuals are best suited to fill positions in the organisation.
Correct
Mark 1.00 out of
Select one:
1.00 a. Selection
Flag question b. Assessment
c. Training
d. Coordination
The correct answer is: Selection
Question 4 If the selection process takes place before the recruitment process, recruitment takes place through _______________ _ .
Correct
Mark 1.00 out of
Select one:
1.00 a. radio, TV and the internet
Flag question b. sundry recruiting techniques
c. existing employees
d. personal approach
The correct answer is: personal approach
Question 5 During Samsung’s selection process of a new engineer, they should do two types of intensive assessment:
Correct
Mark 1.00 out of Select one:
1.00 a. Psychological testing and on-boarding
Flag question b. On-boarding and performance assessment
c. Diagnostic interviewing and performance interviews
d. Psychological testing and diagnostic interviewing
EXPECTVIEW TUTORS 1/16
, 2/19/24, 10:47 AM Assessment 6: Attempt review
The correct answer is: Psychological testing and diagnostic interviewing
Question 6 Line managers of a company are informed that performance appraisals will be done throughout the year. The results of the performance appraisal will
Correct be used to __________ _ .
Mark 1.00 out of
1.00 Select one:
Flag question
a. compile requirements for each job, provide a basis for financial rewards and determine whether employees should be promoted
b. provide a basis for financial rewards, provide feedback to the employees on their performance and to compile job descriptions
c. compile job specifications, compile a training and development programme and provide feedback to employees on their performance
d. provide a basis for financial rewards, determine whether employees should be promoted and provide employees with feedback on their
performance.
The correct answer is: provide a basis for financial rewards, determine whether employees should be promoted and provide employees with feedback on
their performance.
Question 7 Mareth is the owner of a very artistic clothing line and is passionate about developing her staff. She has developed an intensive training and development
Incorrect program for all her employees which consists of away-from-the-job training and development. If the goal of the method being used is to analyse
interpersonal problems and to develop human relations skills, which method has she chosen?
Mark 0.00 out of
1.00
Select one:
Flag question
a. Role playing
b. Case studies
c. E-learning
d. Simulations
The correct answer is: Role playing
Question 8 Notwithstanding some difficulties, Derby Departmental Store surpassed all expectations, and it is generally known in the market that the people working
Correct for Derby have been responsible for the company standing out from its competitors. Lately, however staff turnover has increased, and after a one-week
strike, customers began to complain about the quality of products on the shelves and customer service by staff. To reduce staff turnover, Derby decides
Mark 1.00 out of
to employ Herzberg’s two-factor theory to improve motivation. Derby will be focussing mainly on the content of the jobs performed by staff by looking
1.00
at achievement, recognition and meaningfulness. Which factor of Herzberg’s motivational model is being focussed on?
Flag question
Select one:
a. Hygiene factors
b. Maintenance factors
c. Internal factors
d. Growth factors
The correct answer is: Growth factors
Question 9 Coca-Cola pays its employees a salary. Which of the specific needs in Maslow’s hierarchy does this fulfil?
Correct
Mark 1.00 out of
Select one:
1.00 a. Physiological needs
Flag question b. Safety and security needs
c. Esteem needs
d. Self-actualisation needs
The correct answer is: Physiological needs
Question 10 Nedine works at a company that manufactures custom-made doors and windows. As part of her new “motivation improvement plan”, Nedine decides to
Correct award a cost-of-living adjustment to all employees so as to adjust salaries to the inflation rate. This is an example of which type of compensation?
Mark 1.00 out of
1.00 Select one:
Flag question a. Reward
b. Indirect compensation
c. Direct compensation
EXPECTVIEW TUTORS 2/16
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