1 Copyright © 20 24 Pearson Education , Inc.Human Resource Management, 17e (Dessler) Chapter 1 Introduction to Human Resource Management 1) The basic functions of the management process include all of the following EXCEPT
________.
A) planning
B) organizing
C) outsourcing
D) leading
Answer: C
Explanation: The five basic functions of the management process include planning, organizing,
staffing, leading, and controlling. Outsourcing jobs may be an aspect of human resources, but it
is not one of the primary management functions.
Diffi culty: Easy
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the
management process.
2) Which of the following consists of people with formally assigned roles who collaborate with
the effort to achieve the goals?
A) an organization
B) strategic human resource management
C) managing
D) staff authority
Answer: A
Explanation: An organization consists of people with formally assigned roles who work
together to achieve the organi zation's goals.
Difficulty: Moderate
Objective: 1
AACSB: Analytical Thinking
Learning Outcome: 1.1 Explain what human resource management is and how it relates to the
management process.Human Resource Management 17e Gary Dessler (Test Bank All Chapters, 100% Original Verified, A+ Grade) 2 Copyright © 20 24 Pearson Education , Inc. 3) Which one of the following includes five basic functions—planning, organizing, staffing, leading, and controlling? A) a job analysis B) strategic management C) the management process D) adaptability screening Answer: C Explanation: The management process includes five basic functions—planning, organizing, staffing, leading, and controlling. Strategic management refers to the process of identifying and executing the organization's mission by matching its capabilities with the demands of its environment. Difficulty: Easy Objec tive: 1 AACSB: Analytical Thinking Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 4) Which function of the management process requires a manager to establish goals and standards and to deve lop rules and procedures? A) planning B) organizing C) staffing D) leading Answer: A Explanation: Planning, organizing, staffing, leading, and controlling are the five main functions of management. The planning function involves establishing goals and st andards, developing rules and procedures; developing plans and forecasts. Difficulty: Easy Objective: 1 AACSB: Analytical Thinking Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 3 Copyright © 20 24 Pearson Education , Inc. 5) Clai re spends most of her work time setting goals for her staff of 50 employees. She also develops an array of various procedures for staff tasks. In which function of the management process does Claire spend most of her time? A) leading B) controlling C) orga nizing D) planning Answer: D Explanation: The planning function of the management process requires managers to establish goals and standards, develop rules and procedures, and develop plans and forecast. Difficulty: Moderate Objective: 1 AACSB: Application of Knowledge Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 6) Consuela, a manager, delegates the authority for a project to Lee, her subordinate. Consuela is most likely involved in which function of the management process? A) staffing B) organizing C) motivating D) leading Answer: B Explanation: The organizing function of the management process includes delegating authority to subordinates and establishing channels of communica tion. The organizing function also includes establishing departments and coordinating the work of subordinates. Difficulty: Moderate Objective: 1 AACSB: Application of Knowledge Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 4 Copyright © 20 24 Pearson Education , Inc. 7) When managers use metrics to assess performance and then develop strategies for corrective action, they are performing the ________ function of the management process. A) planning B) leading C) controlling D) organ izing Answer: C Explanation: The controlling function of the management process requires managers to set standards such as sales quotas, quality, standards, or production levels. Managers then compare actual performance with the standards, which often in volves the use of metrics. Corrective action is then taken when necessary. Difficulty: Moderate Objective: 1 AACSB: Application of Knowledge Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process. 8) Which function of the management process includes selecting employees, setting performance standards, and compensating employees? A) organizing B) planning C) motivating D) staffing Answer: D Explanation: The staffing function of the management process determines what type of people you should hire, recruiting prospective employees, selecting employees, training, and developing employees, setting performance standards, evaluating performance, counseling employees, compensating employee s. Difficulty: Easy Objective: 1 AACSB: Analytical Thinking Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.
