1. What does the acronym TDD stand for? Telecommunications Device for the Deaf
2. When faced with an ethical dilemma in the communication center, the ETC should first:
Follow the 3Ps: Protocol, Procedure, and Policy
3. A procedure that has been highly defined, structured, and placed into a refer...
IAED Emergency Telecommunicator Certification Exam Questions with 100% verified solutions | Rated A+ 1. What does the acronym TDD stand for? ✔✔Telecommunications Device for the Deaf 2. When faced with an ethical dilemma in the communication center, the ETC should first: ✔✔Follow the 3Ps: Protocol, Procedure, and Policy 3. A procedure that has been highly defined, structured, and placed into a reference system is known as a: ✔✔Protoco l 4. In this course, the "Three P's" refer to: ✔✔Protocol, Procedure, and Policy 5. During a disaster, in the Incident Command system (ICS) provides an important framework for: ✔✔maintaining command, managing resources, adn coordinating efforts 6. In re gard to legal negligence, causation is proven when: ✔✔a direct link between the breach of duty and the identified injury or damage is established 7. What is an example of a trauma incident? ✔✔a burned patient 8. An incident requiring HAZMAT response invo lves: ✔✔the release or escape of hazardous material 9. A tuner is used to "tune into" a specific bandwidth signal, each tuning point is commonly called? ✔✔a channel 10. When possible emergency tele -communicators should always ask the caller for permissio n before providing dispatch life support (DLS) instructions. T/F ✔✔False 11. What does the acronym CAD stand for? ✔✔Computer -Aided Dispatch 12. In the context of the communication process, the medium is: ✔✔how the message is conveyed 13. For the caller, the perceived response time is often not as long as the actual response time. ✔✔False 14. When an ETC is having trouble communicating with a caller who primarily speaks a foreign language, the ETC should: ✔✔obtain foreign launguage sup port, if available 15. When communicating with a caller suffering from hallucinations or delusions, you should challenge the caller's false assertions and beliefs. T/F ✔✔False
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