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MNG4801 EXAM JAN/FEB 2023
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Question 1
1.1 Discuss how Shoprite aligns its corporate goals with social, environmental, and shared
value principles. Support your discussion by integrating appropriate theory and
examples from the case study.
Corporate goals are the tactics used by an organisation to either expand its business or
protect itself from threats such as fierce competition according to Louw and Venter (2019).
This means that in order for an organisation to maintain balance, corporate aims must be in
line with social, environmental, and shared value standards.
Social guidelines/ Principles
Social principles attest to the social precepts' conformity in the region in which the
organisation operates (Hill & Jones, 1998). In this view, businesses must give back to the
community because it is made up of vital stakeholders for their survival and growth:
customers and employees. For instance, Shoprite has managed to launch new systems like
Xtra savings, which has assisted customers in saving over R5 billion in only the year 2021.
Shoprite has also managed to create over 2000 new employment in South Africa. Early
children development programmes were launched by Shoprite as a means of social
inclusion in addition to concerns with feeding programmes.
Ecological principles
Environmental principles are crucial because they enable organisations to harmonise their
long-term objectives with the requirements of the authority. In order to comply with the laws
in the specified region, organisations must ascertain the proportion of their activities that
must be modified. How much emissions the organisation should produce or reduce within a
given time frame is one of these environmental concepts. For instance, Shoprite hastened
the digital transformation of its platforms, which is a safer approach to cut down on waste
and paperwork. In this way, Checkers, a Shoprite company, had conveniently made sure
that goods and services would satisfy customers' demands for their daily lives without
causing any harm.
Shared-value tenets
The organisation can include various stakeholders in its management system thanks to this
approach. In other words, all parties are involved in a way that they support an
organization's corporate objective, including clients, staff members, and investors. As an
illustration, Shoprite made it a short-term goal to be affordable in order to assist customers in
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