2024 Anthem Administrative Guidelines Exam
I completed all my training on Friday. When will I know I'm ready to sell? - ANS Only after receipt of the confirmation email should arrive on Monday. Training completed one day should be validated the following business day.
What tool does BlueCr...
2024
Anthem
Administrative
Guidelines
Exam
I
completed
all
my
training
on
Friday.
When
will
I
know
I'm
ready
to
sell?
-
ANS
Only
after
receipt
of
the
confirmation
email
should
arrive
on
Monday.
Training
completed
one
day
should
be
validated
the
following
business
day.
What
tool
does
BlueCross
provide
for
you
to
submit
notes
taken
during
the
meeting
with
a
prospect?
-
ANS
Cavulus
If
a
member
chooses
to
cancel
or
withdraw
an
enrollment
application
or
terminate
enrollment
in
a
plan
once
the
enrollment
application
has
been
submitted,
you
as
the
agent
must
_______.
-
ANS
Direct
the
member
to
contact
BlueCross
Member
Services
directly.
In
what
instance
are
you
able
to
use
a
P.O.
Box
on
the
enrollment
form?
-
ANS
You
can
use
a
P.O.
Box
as
the
mailing
address,
but
the
physical
address
is
always
required.
If
a
member
chooses
to
have
premiums
deducted
through
Electronic
Funds
Transfer
(EFT),
how
quickly
will
the
first
deduction
be
made
from
the
member's
account?
-
ANS
The
first
month's
premium
may
be
deducted
from
their
account
within
two
business
days
of
enrollment
acceptance
date.
If
agent
John
Thomas
is
assisting
member
Sherry
Jones
and
would
like
to
be
her
agent
of
record,
what
steps
should
be
taken?
-
ANS
Agent
John
Thomas
contacts
the
current
AOR
and
requests
release
of
business.
The
current
AOR
would
then
submit
consent
to
IndividualSalesBrokerInquiries@bcbst.com
If
you
receive
an
email
inquiry
about
a
Medicare
Advantage
complaint,
you
should
treat
it
as
_______.
-
ANS
an
attempt
to
gather
information
to
investigate
and
resolve
the
complaint
What
tools
are
available
to
you
by
registering
and
logging
into
BlueAccess
at
www.bcbst.com?
-
ANS
All
statements
are
correct
When
submitting
the
Scope
of
Appointment,
you
should
always
remember
to
include
your
_______.
-
ANS
Five
digit
agent
ID
given
to
you
by
BCBST
When
submitting
a
Medicare
Advantage
enrollment
via
Secure
Email,
which
of
the
following
are
true?
-
ANS
All
statements
are
correct
To
what
email
address
would
you
submit
a
BlueElite
(Medicare
Supplement)
form?
-
ANS
IndSalesProc_FAX@BCBST.com
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