,Organizational Behavior, 6e (Colquitt)
Chapter 1 What Is Organizational Behavior?
1) Strategic management focuses on the product choices and industry characteristics that affect
an organization's profitability.
Answer: TRUE
Explanation: Strategic management focuses on the product choices and industry characteristics
that affect an organization's profitability. A strategic management study might examine the
relationship between firm diversification (when a firm expands into a new product segment) and
firm profitability.
Difficulty: 1 Easy
Topic: Organizational Behavior (OB)
Learning Objective: 01-01 What is the definition of "organizational behavior" (OB)?
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
2) The theories and concepts found in OB are drawn from two disciplines: human resources
management and strategic management.
Answer: FALSE
Explanation: The theories and concepts found in OB are actually drawn from a wide variety of
disciplines such as industrial and organizational psychology, social psychology, and
anthropology. Models from economics are used to understand motivation, learning, and decision
making. This diversity brings a unique quality to the study of OB.
Difficulty: 1 Easy
Topic: Organizational Behavior (OB)
Learning Objective: 01-01 What is the definition of "organizational behavior" (OB)?
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
3) The two primary outcomes of interest to OB researchers, employees, and managers are job
performance and job satisfaction.
Answer: FALSE
Explanation: The two primary outcomes of interest to organizational behavior researchers (and
employees and managers) are job performance and organizational commitment.
Difficulty: 1 Easy
Topic: Organizational Behavior (OB)
Learning Objective: 01-02 What are the two primary outcomes in studies of OB?
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
,4) Much of what we know about organizational behavior is considered universal and "culture
free," showing that managing people faces the same challenges everywhere.
Answer: FALSE
Explanation: Actually, research has demonstrated that national cultures affect many of the
relationships in the integrative model of organizational behavior. There is very little that is
known about OB that is "universal" or "culture free."
Difficulty: 1 Easy
Topic: Organizational Behavior (OB)
Learning Objective: 01-03 What factors affect the two primary OB outcomes?
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
5) Learning and decision making deal with how employees gain job knowledge and how they
use that knowledge to make accurate judgments on the job.
Answer: TRUE
Explanation: Learning and decision making deal with how employees gain job knowledge and
how they use that knowledge to make accurate judgments on the job.
Difficulty: 1 Easy
Topic: Organizational Behavior (OB)
Learning Objective: 01-03 What factors affect the two primary OB outcomes?
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
6) Job satisfaction has no effect on job performance, but it does affect organizational
commitment.
Answer: FALSE
Explanation: Job satisfaction, stress, and motivation are key drivers of job performance and
organizational commitment.
Difficulty: 1 Easy
Topic: Organizational Behavior (OB)
Learning Objective: 01-03 What factors affect the two primary OB outcomes?
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
, 7) Like individual characteristics, group mechanisms shape satisfaction, stress, motivation, trust,
and learning.
Answer: TRUE
Explanation: The integrative model also acknowledges that employees do not work alone.
Instead, they typically work in one or more work teams. Like the individual characteristics, these
group mechanisms shape satisfaction, stress, motivation, trust, and learning.
Difficulty: 1 Easy
Topic: Organizational Behavior (OB)
Learning Objective: 01-03 What factors affect the two primary OB outcomes?
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
8) To counter the effects of a bad product, effective management of OB can help make the
product get better, incrementally, over the long term.
Answer: TRUE
Explanation: If a firm has a bad enough product, people won't buy it, regardless of how happy,
motivated, or committed the company's workforce is. Effective management of OB can help
make a product get better, incrementally, over the long term.
Difficulty: 2 Medium
Topic: Organizational Behavior (OB)
Learning Objective: 01-03 What factors affect the two primary OB outcomes?
Bloom's: Understand
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
9) According to the resource-based view of organizations, a firm's resources include resources
related to organizational behavior, such as the knowledge, ability, and wisdom of the workforce.
Answer: TRUE
Explanation: According to the resource-based view of organizations, a firm's resources include
resources related to organizational behavior, such as the knowledge, ability, and wisdom of the
workforce, as well as the image, culture, and goodwill of the organization.
Difficulty: 1 Easy
Topic: Organizational Behavior (OB)
Learning Objective: 01-03 What factors affect the two primary OB outcomes?
Bloom's: Remember
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
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