Exam (elaborations)
Certified Healthcare Access Associate (CHAA) Study Guide | 60 Questions with 100% Correct Answers | Verified | Latest Update 2024
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What act requires language barriers to be identified and accommodated? - American with Disabilities Act (ADA) under Title III What does AIDET stand for? - Acknowledge, Introduce, Duration, Explanation and Thanks Two ways of obtaining customer feedback - Active and Passive What is active custome...
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