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Amazon Academy Final Study Guide exam questions and answers
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Amazon Academy Final Study GuideWhen should you verify that the Process Assistant has cleared all time on tasks issues?
- ANSWERAfter Break
Before Loadout (2nd half operation), part of a pre-shift routine is to: -
ANSWERCompleting handoff with Sort manager (in face-to-face station walk)
After the completion of the Sort shift, which of the following standard work items must
be completed: - ANSWERAudit and correct Time on Task errors
Prior to the Start of Shift, managers should be monitoring head count and make
necessary DOP adjustments by uploading this if needed to ensure we have the correct
headcount on shift: - ANSWERVoluntary Extra Time (VET) or Voluntary Time Off (VTO)
on the Labor Scheduling Opportunities
You notice that on the Sort shift the PPH goal is not being met. You are also worried
about meeting your volume goal for the shift. The following is a critical part of the Sort
shift that ensures we are on track to meet our goal and allows us to make adjustments
ahead of time when necessary: - ANSWERHourly Flow Meetings
It is 1:00 and your shift starts at 1:30, what does the Sort manager need to do 30
minutes prior to the induct start time? - ANSWERExecute Container Planning (DCAP)
Which of the following happens first during the 2nd half operation shift: - ANSWERVerify
DPO pick list and staging plan and have available to print in case of Network Outage
You are working to upload your pre-shift plan while comparing your pre-shift to the
already created Next Day plan using the latest projected volume, staffing ratios, and
TPH. When should you have your pre-shift plan uploaded? - ANSWER30 minutes prior
to SOS
This ensures that associates are beginning work in their process immediately or as
soon as possible after they clock in for the shift. This is crucial for productivity as we
need our associates to begin working as quickly as possible. Our current Network Goal
is 2 minutes. - ANSWERFast Start
, You are responsible for creating the Next Day plan. You finish completing the plan right
towards the end of the current shift. Where should you go to upload your finalized Next
Day plan? - ANSWERSiphon
You need 85 people to safely and efficiently process today's volume. You are currently
rostered 97 people and average attendance for this day is 82%. How many associates
do you need to accept VET in order to staff the shift? - ANSWER6
Your Station has 225 DA's available per day with an SPR of 195 and an available Flex
pool of 75 with an SPR of 40. What is your total dispatch capacity? - ANSWER46,875
You are in charge of Pick & Stage and OTR depends on you for your staging of routes
on time. How do you stay proactive to avoid OTD misses? - ANSWERLabor planning
properly based off of projected rates and volumes to ensure you have the correct
headcount
You need 73 people to safely and efficiently process today's volume. You are currently
rostered 82 people and average attendance for this day is 82%. How many associates
do you need to accept VET in order to staff the shift? - ANSWER6
Your site is expecting a total volume of 57,544 packages today. DSPs have committed
to delivery 92% of this, and the remaining 8% will go to the flex pool. Assuming all of the
150 drivers in the flex pool accept routes, at an SPR of 25 packages, how many
shipments will not dispatch from the site? (round up to the nearest whole number) -
ANSWER854
You are performing your Pick Stage Area walk, what are visual indicators that your
Picklist Compliance has misses? Select the two that applyEmpty Stow RacksPackages
at the end of stow aislesPackages left in the end cap areasPick racks are full -
ANSWERNOT 1 and 3 Only
What are key performance indicators that you should look at when choosing candidates
for Critical Roles? - ANSWERAll of the above
What is the minimum requirement for having 1:1s with your direct manager logged in
Ingenii? - ANSWERMonthly
Why was Apollo created? - ANSWERApollo was created to be the Audit portal
supporting planning, execution, result sharing and reporting of any type of audit, in all
NA Delivery Stations.
Which of these best describe the problem solve role on loadout? - ANSWERAssociate
that resolves partially picked routes, audits route for accuracy, and investigates staging
or container errors throughout the station. Assists DA's that are missing items by either
physically finding the item or removing from DA's route.
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