Queensland Academy Of Science, Mathematics And Technology
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Business Management for the IB Diploma Study and Revision Guide
These notes are intended for the IB HL Business Management course and contain key information and details for Unit 1: Business Organization and Environment and made specific to 1.4 syllabus objectives. These notes also contain the syllabus objective for Unit 1.4 which is linked to each information....
Queensland Academy of Science, Mathematics and Technology
IB HL Business Management
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CHAPTER 1.4 STAKEHOLDERS
Stakeholder = is a person or organization with a direct interest in, and is affected by, the
activities and performance of a business.
Interests of internal stakeholders (AO2)
Internal stakeholders = members of the organization i.e. the employees, managers, directors
and shareholders of the organization
Employees:
- Definition = the staff of a business will have a stake (an interest) in the organization
they work for
- Employees are likely to strive to improve their pay, working conditions, job security
and opportunities for career progression.
Managers and directors:
- Managers are the people who oversee the daily operations of a business.
- Directors are senior executives who have been elected by the company’s
shareholders to direct business operations on behalf of their owners.
- Senior managers and directors might aim to maximise their own benefits, such as
annual bonuses and other perks (aim for profit maximization)
Shareholders (stockholders):
- Limited liability companies are owned by shareholders.
- This stakeholder group invests money in a company by purchasing its shares
- Stockholders are a powerful stakeholder group as they have voting rights and a ‘say’
in how the company is run
- As the owners of the company, they are also entitled to a share of its profits
Shareholders have two main objectives:
- To maximise dividends ( proportion of the company’s profits distributed to
shareholders)
- To achieve a capital gain in the value of the shares (a rise in the share price)
Interests of external stakeholders (AO2)
External stakeholders do not form part of the business but have a direct interest or
involvement in the organizations i.e. customers, suppliers, pressure groups, competitors and
the government.
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