A(n) _____________ is used to present a series of simulation exercises that are used to evaluate a candidate's competence in performing the actual tasks associated with a job. - Answer- assessment center
How can the scoring of a multiple-choice type examination be characterized? - Answer- as str...
FO2 EXAM QUESTIONS AND ANSWERS
A(n) _____________ is used to present a series of simulation exercises that are used to
evaluate a candidate's competence in performing the actual tasks associated with a job.
- Answer- assessment center
How can the scoring of a multiple-choice type examination be characterized? - Answer- as straightforward
If fire officers have the authority to solve a given problem that has come up, what should
they do about involving their supervisors first? - Answer- Nothing; they should go ahead and make a decision.
What can a fire officer do to improve his effectiveness in handling an unpopular order? -
Answer- Determine the history behind the order.
Human resource management is built from two generalized schools of management thought. What is one of those schools? - Answer- scientific
What is done periodically to validate and update the job description and the KSA technical worksheet associated with a given position? - Answer- The frequency and importance of a wide range of job tasks are ranked.
According to the 1993 amended EEOC guidelines, under what circumstances, if any, are employers liable for the acts of those who work for them? - Answer- any time they knew, or should have known, about the behavior and did nothing about it
Employee relations include all activities designed to __________________. - Answer- maintain a rapport with the employees
There are several things a department might do as part of compliance with a consent decree. What is one such thing? - Answer- Engage in community outreach.
In the Blake and Mouton Managerial Grid, _____________ sees a high level of concern for either people or results as too extreme and tries to moderate both in the workplace. -
Answer- status quo
Which type of department would be more likely to go to an external source for examination questions? - Answer- smaller
What is one non-test-score type requirement for promotion? - Answer- freedom from active formal discipline When fire fighters or fire officers elect to work past their earliest eligibility for retirement, is this practice ever rewarded financially? - Answer- Yes, the additional pension benefits
can be substantial.
Taylor's unflattering characterization of workers viewed them as "cheap, stupid, and _________. - Answer- interchangeable
What term does the International Association of Fire Chiefs use for a Fire Officer II? - Answer- managing fire officer
Attributes or qualities that can be described and measured during a promotional examination are known as _____________. - Answer- dimensions
Which of the following is NOT a postexamination promotional consideration? - Answer- endorsement of city manager
Fire officers should consult their supervisors if they are going to make a decision that __________________. - Answer- goes beyond their scope of authority
The Equal Employment Opportunity Act of 1972 includes almost all public and private employers with a minimum number of employees. What is the number? - Answer- 15
Who must take corrective action if an investigation confirms a harassment complaint has merit? - Answer- the fire chief
__________________ is the complex system of inherent attributes that determine a person's moral and ethical actions and reactions. - Answer- Integrity
What was the (often corrupt) system called that was used to appoint or promote people to public jobs prior to the modern use of merit-based systems? - Answer- spoils system
There are three options for constructing a multiple-choice knowledge examination. What
is one of those? - Answer- A consultant is hired to write a specific examination
26. What does a Theory X manager believe? - Answer- that people do not like to work
Hidden within the assessment center in-basket papers are usually a few surprises, including a few _____________ items. - Answer- time-sensitive
What is one of the higher-profile roles a fire officer can perform? - Answer- functioning as incident commander
In the context of job descriptions, what does the "A" stand for in KSA? - Answer- abilities In an assessment center role play where a candidate is simulating dealing with a subordinate with an issue, what should the candidate do about control of the interview? - Answer- Maintain control of it.
What was one affect on fire service management of the Clinton era push to reinvent government, in particular, to reduce the number of middle managers? - Answer- the elimination or civilization of headquarters and staff positions
It is said that fire officers should "walk the talk." What does that mean? - Answer- They should demonstrate the behaviors they say are important.
What level of fire officer would expect to find an examination question pertaining to the evaluation of a fire company's performance? - Answer- managing fire officer
To be effective, how should a candidate act during role-playing exercises? - Answer- naturally
Fire fighters have four major changes in their relationship to the formal fire department organization in their careers. What is one of those changes? - Answer- first promotion to
chief officer
Which of the following is a duty of a Fire Officer II that a Fire Officer I is not expected to perform? - Answer- completing employee performance appraisals
What is one of the most popular questions to ask candidates in an oral panel setting of an assessment center? - Answer- Why should you be selected for promotion?
In assessment center role play, if role-players are not simulating a subordinate, who else might they be simulating? - Answer- an angry citizen
In preparing for examination, candidates should be familiar with the materials on the reference reading list, but also ______________________. - Answer- recent local history
What does the accommodating person demonstrate, according to the Blake and Mouton
Managerial Grid? - Answer- low concern for results, high concern for people
What is one of the three recommended activities for fire officers to work effectively with their supervisors? - Answer- Keep your supervisor informed.
In the context of having their security threatened, fire fighters may do what is necessary to survive. In that situation, how will they feel, typically, about advancing the objectives of the fire department or their officers? - Answer- not highly motivated
What is one item that should be included in a personal study journal? - Answer- a calendar
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