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ORGB4 4th Edition by Debra L. Nelson - Test Bank
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,1. The study of organizational behavior is concerned with:a. psychosocial and interpersonal dynamics in organizations and organizational structure.
b. psychosocial and interpersonal dynamics in organizations and work design.
c. culture, interpersonal, and group dynamics in organizations.
d. psychosocial, interpersonal, and group dynamics in organizations.
ANSWER: d
DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - Ohio - DISC: Leadership Principles
KEYWORDS: Bloom's: Knowledge
2. is defined as the study of individual behavior and group dynamics in organizations.
a. Organization theory
b. Organizational design
c. Organizational behavior
d. Organizational development
ANSWER: c
DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - Ohio - DISC: Leadership Principles
KEYWORDS: Bloom's: Knowledge
3. Which of the following organizational variables affects human behavior at work?
a. Organizational structure
b. Job specifications
c. The macro environment
d. Organizational performance
ANSWER: a
DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - Ohio - DISC: Leadership Principles
KEYWORDS: Bloom's: Knowledge
,4. From which of the following levels within an organization would the description of the organization as clockworks
in which human behavior is logical and rational come?
a. Individual level
b. Group or department level
c. Organizational level
d. Internal level
ANSWER: c
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - Ohio - DISC: Leadership Principles
KEYWORDS: Bloom's: Comprehension
5. From which of the following levels within an organization would the description of an organization as more like
a snake pit, with daily conflict, distress, and struggle come?
a. Group level
b. Organizational level
c. Individual level
d. Department level
ANSWER: c
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - Ohio - DISC: Leadership Principles
KEYWORDS: Bloom's: Comprehension
6. The snake pit metaphor of organizational behavior conveys the:
a. dark side of organizations.
b. dark side of human behavior.
c. dark side of competition.
d. dark side of the globalization of markets.
ANSWER: b
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC: Leadership Principles
KEYWORDS: Bloom's: Comprehension
, 7. An internal perspective of human behavior tends to explain a person's actions in terms of:
a. his/her work load.
b. his/her past experiences.
c. task design.
d. organization communication channels.
ANSWER: b
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC: Leadership Principles
KEYWORDS: Bloom's: Comprehension
8. All of the following are internal behavioral processes except:
a. thinking.
b. perceiving.
c. judging.
d. leading.
ANSWER: d
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC: Leadership Principles
KEYWORDS: Bloom's: Comprehension
9. The internal or external perspectives offer:
a. complementary explanations for human behavior.
b. similar explanations for human behavior.
c. conflicting explanations for human behavior.
d. alternative explanations for human behavior.
ANSWER: d
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC: Leadership Principles
KEYWORDS: Bloom's: Comprehension
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