Exam (elaborations)
Operations Management 12th Ed. By Jay Heizer, Barry Render, and Chuck Munson First test review chapters 1-6 | 90 Questions and Answers(A+ Solution guide)
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Quality - The ability of a product or service to meet customer service. Two ways Quality Improves Profitability - Sales Gains via *Improved response *Flexible pricing *Improved Reputation Reduced Costs via *Increased productivity *Lower rework and scrap costs *Lower warranty costs Improved...
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