Summary Gr 11 Business Studies Paper 2 November Exam Notes
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Course
Business Studies
Institution
11th Grade
Grade 11 Business Studies was compiled by using at 2019 – 2021 DBE/ SACAI previous examination papers. The notes are compact, colourful and easy to study, making it perfect for learners with learning barriers.
BUSINESS STUDIES
PAPER 1
GRADE 11
NOVEMBER EXAMINATION
2023
These notes were compiled using past examination papers. SACAI NOV 2019, NOV 2020
NOTE: There are more possible answers, these suggested answers according to die mark allocation.
Good luck. Teacher Ansie.
Multiple-choice questions.
Tenderpreneur A civil servant or politician who uses their power to obtain government
tenders and contracts.
Comfort goods Goods with a low price bought by consumers without much thought are
comfort goods
The World Trade The World Trade Organization deals with the rules of trade between
Organization nations on a global level.
Scheduling Scheduling will ensure the correct work is prioritised and allow specific
tasks to be completed without unnecessary delays.
Networking When different people contact each other to share information leading to
effective business functioning.
Acquisition When a business buys another business at an agreed price
Lock-out The employer locks the employees out of the workplace/not allowed onto
the work premises. The employers keep employees away from the
workplace until they all agree on the terms and conditions for work to
resume.
Go-slow The employees still carry on with their work, but at a much slower pace
than normal.
The procurement The procurement manager oversees the ordering of the physical resources
manager their business needs.
Micro-lending /micro- Micro-lending /micro-loans is the provision of financial services to low-
loans income clients.
Strike When an organised group of employees refuses to work as a form of
protest it is referred to as a strike.
Grading Grading /standardisation refers to the quality categories on some
/standardisation products.
, Form utility The value added to a product from a change made to it in the production
process is called form utility.
Variable Variable is a cost that changes as the number of outputs to be produced
changes.
Break-even point Total income equals total expenses, and no profit or loss is made.
Conflicting interests Two parties have opposite goals they want to achieve.
Monopoly When between two and five businesses try to control the price of a
product or service.
Resource deployment Resources shift from one area to another to reduce costs, maximise
capacity, and optimise output
Piracy Unauthorised duplication or copying of original works without the
permission of the rightful owner.
BUSINESS ENVIRONMENTS
1. Scenario (SACAI NOV 2019)
LEKOATSEPA CREATIONS (LC)
Lekoatsepa Creations (LC) is a company that specialises in wedding dress designs and
styling. LC has employed ten stylists who are always late for work. The management
of LC purchases their material at Sifundza Clothing Manufacturers who ask high
prices for their material. LC is in a location with a high rate of unemployment and
crime. Molefe Wedding Designs was opened recently, with exclusive designs that
attract many clients. LC has a poor marketing strategy and has lost their clients to
Molefe Wedding Designs. LC imports some of their designs from Korea. The
government has increased import tariffs, making it difficult for LC to continue
importing designs from Korea.
1.1
Business Motivation from the scenario Challenge Extent of
environment control (SACAI
NOV 2021)
Micro LC’s stylists are always late for work; Difficult Full control
LC has a poor marketing strategy and has lost employees; Lack
their clients to Molefe Wedding Designs. of adequate
management skills
Market LC purchases their material at Sifundza Clothing Shortages of No control,
who charges high prices; Molefe Wedding supply; but can
Designs has recently opened up. Competition influence
Macro … situated in a location that consists of high Socio-economic No control,
rate of unemployment and crime; government issues; but can
has increased import tariffs, making it difficult contemporary adapt
for LC to continue importing from Korea legislation
,1.2 Legislation - Macro environment. It falls outside the control and influence of the business.
Recommendations to businesses on how they can comply with the challenge of legislation.
• Businesses should be aware and fully compliant with the latest government policies and
legislation
• Businesses should lobby for more suitable legislation to be passed.
1.3 The challenges of globalisation to businesses (SACAI NOV 2021)
• Local businesses compete with international businesses for local consumers.
• The overseas migration of skilled labour may result in local skills shortage.
• Some international businesses dump their product lines in South Africa at lower prices
than local businesses can afford to sell them.
2. Scenario (SACAI NOV 2019)
RAPHELA PARTY PLANNERS (RPP)
Raphela Party Planners (RPP) does the party planning for various government departments.
RPP has not received tenders from government. The management of RPP has decided to do
research into the reasons. They analysed the information and identified all the stakeholders
involved so that they can get the viewpoints of each stakeholder. RPP has also decided to
offer entrepreneurship programmes to help decrease unemployment in the community
2.1 Ways in which RPP has adapted to challenges of the macro environment.
• Information management
RPP’s management decided to do research to find out why they don’t get tenders anymore.
• Strategic response
They analysed the information and identified all stakeholders, to get each one’s point of view.
, • Social responsibility
RPP also decided to offer entrepreneurship programmes to decrease unemployment in the
community.
2.2 Types of lobbying that RPP can use to influence government’s decisions.
Hedging against inflation The business can use hedging by buying bonds, shares, property or
buying precious metals like gold to protect capital from the effects of
inflation.
Bargaining sessions These sessions enable each individual worker, who is powerless on
between management and their own, to negotiate with employers as a group and ensure that
unions workers’ rights are protected.
Influencing the supervisory The business should take an active role in professional bodies.
body/regulator Through their membership, advocacy and submissions, they may be
able to influence changes to existing regulations.
3. Social – economic Issues (SACAI NOV 2019)
3.1 Socio-economic issue in the cartoon – Inequality
3.2 The impact of inequality on businesses
• Parts of the population cannot afford a good education,
which means lower productivity and poor skills.
• The demand for products may decrease, which can
influence the income of businesses.
• Debt can increase, which means less people would be
able to afford basic goods and services.
,3.3 Strategies that businesses can use to deal with each of these socioeconomic issues:
Skills shortage • Businesses can create jobs in their communities.
• Businesses can do skills development – not just in the business, but
also in their communities.
• Create initiatives that promotes entrepreneurship.
Dumping • Stricter control over expenses in order to lower the selling price to
remain competitive.
• Join local business promotions such as Proudly South African.
• Join industry bodies such as the local chamber of commerce.
Inefficient use of • Recycle waste such as plastic, metal and paper.
natural resources • Use technology to make substitutes for natural resources.
• Practice sustainable development / land management / protection
of wild animals/plants.
• Dispose of waste safely.
3.4 Socio-economic issue is applicable in each of the following scenarios. (SACAI NOV 2020)
An increase in the price of fuel, fertiliser and agricultural products Inflation
Mark emails sexually explicit images to a female colleague. Sexual harassment
Many people struggle to find a job as they cannot read or write. Illiteracy
The finance manager conducted fraudulent transactions. Economic crime
NUMSA affiliated members refuse to work in an effort to pressure the Strikes
employers to give in to their demands.
3.5 Impact of socio-economic issues on businesses (SACAI NOV 2021)
Low-income • Leads to a decrease in the demand for goods and services resulting in a
levels fall in turnover and lower profits for businesses.
• People who earn low salaries and wages may become disheartened this
will negatively influence productivity.
• Consumers shift to cheaper brands of certain products.
• Can lead to crimes such as shoplifting and robberies.
Illiteracy • Business sometimes must employ people even though they do not have
the appropriate skills.
, • Training these employees can be very costly and the business suffers a
financial loss.
• Employees without the appropriate skills can also be the cause of
accidents in the workplace and this could impact the image of the
business.
4. Business Sectors
VISAGIE FRUIT FARM (VFF)
Visagie Fruit Farm is in Sabie, Mpumalanga. Every year they harvest exceptional fruit, due to the soil
and temperature of the region. Nombuso Producers buys fruit from Visagie Fruit Farm to produce
fruit juices. Thabang General Dealers is one of their loyal customers who enjoy their speedy delivery
services and reasonable prices.
4.1 THREE business sectors from the scenario. Motivate your answer by quoting from the
scenario.
Primary Every year, they grow exceptional fruit due to the soil and temperature.
Secondary Nombuso Producers buys fruit from Visagie Fruit Farm and uses it to
produce fruit juices
Tertiary Thabang General Dealers is one of their loyal customers who enjoy their
speedy delivery services and reasonable prices.
4.2 The link between the business sectors
• The secondary sector depends on the primary sector for raw materials and products.
• The secondary sector processes raw materials obtained from the primary sector into more
useful products .
• The primary sector in turn depends on the secondary
sector for manufactured goods, such as machinery,
equipment and fertiliser.
• The primary sector is dependent on the tertiary sector for
its consumer needs.
• The tertiary sector depends on the primary sector for raw
materials that do not need processing by the secondary
sector.
• The secondary sector depends on the tertiary sector for a
variety of services, such as banking and insurance.
• The tertiary sector depends on the secondary sector for
manufactured goods, such as office equipment, office furniture, stationery, etc.
, 4.3 The links between the primary and secondary sectors in the South African economy.
(SACAI NOV 2020)
➢ Agriculture is largely influenced by environmental, institutional and political factors in the
macro-environment. Agriculture is currently the biggest contributor to the GDP and many jobs
are provided in this subsector. South Africa exports large quantities of agricultural products,
which helps the balance of payments.
➢ Forestry is divided into two
categories:
1. Indigenous forests, which add
value to the country’s beauty,
wildlife and environment.
2. Commercial forests, which
provide jobs and economic
opportunities for many people,
especially in rural areas.
➢ South Africa has a well-established fishery sector and is a net exporter of fishery products. The
fishing industry provides an income to a large part of the population in both formal and informal
sector of the economy.
➢ In the mining sector, South Africa is the world’s third largest producer of gold and the fourth
largest diamond industry in the world. The mining sector uses considerable services and inputs
from the domestic economy and it supplies many associate industries with mining products.
5. Market environment
5.1 Components of market environment (SACAI NOV 2021)
Challenges Description/ example
Demographics Characteristics of customers that changes and influence buying decision.
Nepotism Showing favouritism towards one’s family members or friends in terms of
employment.
Monopolies When businesses try to control the prices of goods and services.
Ways to adapt to challenges
Bargaining Businesses must have bargaining sessions with the unions their
employees belong to.
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