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1- Category management CPCA Practice Exam Questions & Answers 2023/2024

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1- Category management CPCA Practice Exam Questions & Answers 2023/2024 What are 3 business measures to be attached to any data source? - ANSWER-Product, geography, time period. All data should be cited. Where should destination categories be placed in store and why? - ANSWER-Where the reta...

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  • September 19, 2023
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  • 2023/2024
  • Exam (elaborations)
  • Questions & answers
  • 1- Category management CPCA
  • 1- Category management CPCA
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1- Category management CPCA Practice
Exam Questions & Answers 2023/2024

What are 3 business measures to be attached to any data source? - ANSWER-Product, geography, time
period. All data should be cited.



Where should destination categories be placed in store and why? - ANSWER-Where the retailer wants
shoppers to go. Force them to pass buy impulse categories on the way, helping to drive higher margin
impulse buys.



A high % of retailer resources are allocated to categories with this role. - ANSWER-Destination



What four things drive varying degrees of category management? - ANSWER-Data availability, category
importance, experience, and resources.



Name three characteristics of destination roled categories. - ANSWER-Highly price sensitive/low margins,
responsive to promotion, high volume/high OOS.



What has happened in the retail industry to necessitate category management? - ANSWER-Increased
retailer and consumer expectations, data sources, new technology, and competition. Decreased shopper
loyalty and time, product differentiation, and channel differentiation.



Name some characteristics of routine roled categories. - ANSWER-Everyday products with high
household penetration, adjacent or close to destination categories, somewhat price sensitive/average
margins, good promotional response, strong volume.



Is a category role universal? - ANSWER-No. It will vary based on channel, retailer, or even banner.



What is category management? - ANSWER-A retailer/vendor process of managing categories as strategic
business units, providing enhanced business results by focusing on consumer value.

, What are the 4Ps? - ANSWER-Product assortment, product placement, pricing, and promotion.



Categories in this role are purchased impulsively and are not highly price sensitive. - ANSWER-
Convenience



Give four characteristics of image-building category strategies. - ANSWER-Price - EDLP, for example

Service

Quality

Assortment - high end & premium offerings



How do you determine what groups of products belong together? - ANSWER-1. They deliver the solution
to a similar consumer need;

2. They are substitutable in consumer usage;

3. They have similarities that when organized together create a total effect for the consumer.



What % of shoppers are perimeter shoppers? How does category management impact this trend? -
ANSWER-About 80%. Category management focuses on getting customers down the aisles.



Define the seasonal category role. - ANSWER-A role specific to a holiday or season.



Define the convenience category role. - ANSWER-Impulse buys. Consumer is already in the store and
they pick up these items.



Define the routine category role. - ANSWER-A category that is shopped regularly as part of a routine
shopping pattern.



Define the destination category role. - ANSWER-The category that gets customers into the store in the
first place. It is the 'signature' or 'hero' category that differentiates a retailer.



Name four category roles - ANSWER-Destination, routine, convenience, seasonal

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