Test Bank for Therapeutic Communication for Health Care Professionals, 5th Edition by Tamparo
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Course
Health Care
Institution
Health Care
Test Bank for Therapeutic Communication for Health Care Professionals 5e 5th Edition by Carol D. Tamparo, Wilburta (Billie) Q. Lindh, Michelle Blesi. Full Chapters test bank are included - Chapter 1 to 11
1. Therapeutic Communication.
2. Multicultural Therapeutic Communication.
3. Therapeutic ...
Chapter 1 - Therapeutic Communication
1. In Western culture, which distance between people is an example of personal space?
a. 1 foot
b. 3 feet
c. 6 feet
d. 14 feet
ANSWER: b
FEEDBACK: a. Incorrect. In Western culture, anywhere from touching to two feet is classified
as intimate space.
b. Correct. In Western culture, 2-4 feet is considered personal space.
c. Incorrect. In Western culture, 4-12 feet would be considered social space.
d. Incorrect. In Western culture, 12-15 feet is considered public space.
POINTS: 1
DIFFICULTY: Apply
REFERENCES: Personal Space
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: TCHC.TAMP.24.01.10 - Contrast the various types of personal space used in
communication.
DATE CREATED: 7/17/2023 10:06 AM
DATE MODIFIED: 7/21/2023 9:29 AM
2. As a means of nonverbal communication, what can finger tapping imply?
a. Indifference
b. Annoyance
c. Impatience
d. Confusion
ANSWER: c
FEEDBACK: a. Incorrect. Finger tapping may indicate impatience rather than indifference.
b. Incorrect. Finger tapping may indicate impatience rather than annoyance.
c. Correct. Finger tapping may indicate impatience.
d. Incorrect. Finger tapping may indicate impatience rather than confusion.
POINTS: 1
DIFFICULTY: Remember
REFERENCES: Gestures/Mannerisms
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: TCHC.TAMP.24.01.08 - Contrast verbal and nonverbal communication by using
examples.
DATE CREATED: 7/18/2023 4:50 AM
DATE MODIFIED: 7/18/2023 5:00 AM
3. Rubbing the nose usually indicates deception.
ANSWER: False - Rubbing the nose usually indicates puzzlement rather than deception.
. Page 1
, Name: Class: Date:
Chapter 1 - Therapeutic Communication
POINTS: 1
DIFFICULTY: Remember
QUESTION TYPE: Modified True / False
HAS VARIABLES: False
STUDENT ENTRY MODE: Basic
LEARNING OBJECTIVES: TCHC.TAMP.24.01.09 - Describe nonverbal communication behaviors.
DATE CREATED: 7/18/2023 6:40 AM
DATE MODIFIED: 7/21/2023 9:28 AM
4. What does “listen with a third ear” mean in therapeutic communication?
a. It means using an interpreter to overcome a language or auditory barrier.
b. It means being aware of what is not being said as well as what is said.
c. It means recording verbal communication to create a second channel of communication.
d. It means including a witness in a sensitive conversation for legal reasons.
ANSWER: b
FEEDBACK: a. Incorrect. Using an interpreter is not what is meant by listening with a third ear.
It means being aware of what is not being said by paying attention to nonverbal
cues.
b. Correct. Listening with a “third ear” means being aware of what is not being
said as much as what is being said.
c. Incorrect. Recording a conversation is not what is meant by listening with a
third ear. It means being aware of what is not being said by paying attention to
nonverbal cues.
d. Incorrect. Including a witness in a conversation is not what is meant by listening
with a third ear. It means being aware of what is not being said by paying
attention to nonverbal cues.
POINTS: 1
DIFFICULTY: Understand
REFERENCES: Listening Skills
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: TCHC.TAMP.24.01.09 - Describe nonverbal communication behaviors.
DATE CREATED: 7/18/2023 5:32 AM
DATE MODIFIED: 7/18/2023 5:41 AM
5. How do economic factors influence a person’s communication style?
a. Economic factors determine the language you use to communicate.
b. Economic factors determine the type of education you have.
c. Economic factors determine how professional you are.
d. Economic factors determine which role models you learn your communication style from.
ANSWER: b
FEEDBACK: a. Incorrect. Economic factors do not determine the language you use to
communicate.
b. Correct. Economic factors will determine the type of education you receive,
which will influence your communication style.
. Page 2
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