100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Previously searched by you
Previously searched by you
logo
Tefl.org - Telephone Teaching Course_ Assignment on Business Student $11.99   Add to cart
Quickly navigate to
Preview
  2.  
  3. Tefl.org - Telephone Teaching Course
  4.  
  5. Tefl.org - Telephone Teaching Course

Exam (elaborations)

Tefl.org - Telephone Teaching Course_ Assignment on Business Student

3 reviews
 231 views  11 purchases
  • Course
  • Tefl.org - Telephone Teaching Course
  • Institution
  • Tefl.org - Telephone Teaching Course

T - Telephone Teaching Course_ Assignment on Business Student Business English Student Level: Pre-Intermediate Topic: Politely Interrupting on the Telephone Before: Send the student a scenario in which a client is on the phone speaking too fast, mumbling, and demanding a project be com...

[Show more]

Preview 1 out of 3  pages

Document information

  • August 5, 2023
  • 3
  • 2023/2024
  • Exam (elaborations)
  • Questions & answers

Subjects

  • teflorg telephone teaching course assignment o
  • teflorg telephone teaching course assignment
  • teflorg telephone teaching course

Written for

  • Tefl.org - Telephone Teaching Course
  • Tefl.org - Telephone Teaching Course

3  reviews

review-writer-avatar

By: andy_krefft • 3 weeks ago

review-writer-avatar

By: marktaktak • 3 months ago

reply-writer-avatar

By: chrismaishndirangu • 3 months ago

Thankyou for the review. All the best!!

review-writer-avatar

By: caitlinmccaffrey • 10 months ago

Seller

avatar-seller
chrismaishndirangu

Reviews received

Content preview

Telephone Teaching Course Tefl.org - Telephone Teaching Course_ Assignment on Business Student Business English Student Level: Pre -Intermediate Topic: Politely Interrupting on the Telephone Before : Send the student a scenario in which a client is on the phone speaking too fast, mumbling, and demanding a project be completed in an earlier time than discussed. Ask the student what might be the reason(s) he/she might interrupt or interject the client. During : Activity 1: 10 mins After initial pleasantries, ask the students about the scenario you sent them and their answer to what reasons might there be to interrupt the client on the phone. Help the student as needed, reasons are: To ask a question or clarification, to share opinions, giving out information or being interrupted by something else. Add in another reason to interrupt outside of the given scenario (Joining conversation). Ask the student how he would interrupt a customer during the conversation. Make a list of the phrases he/she produces. Activity 2: 10 mins Roleplay with the student, Teacher is the customer while the student plays his role and have him/her use the following phrases below: - Excuse me (please talk slowly/please slow down) -May I interrupt you for a moment? -Excuse me, please hold on -One moment, If I may add -I’m sorry to interrupt -May I interject? Assist the student with the pronunciation and intonation as needed. Activity 3: 10 mins

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller chrismaishndirangu. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $11.99. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

78252 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$11.99  11x  sold
  • (3)
  Add to cart