CCBMA COMMUNICATIONS & PATIENT RELATIONS. MEDICAL LAW AND ETHICS SCOPE OF PRACTICE
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CCBMA COMMUNICATIONS & PATIENT RELATIONS. MEDICAL
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CCBMA COMMUNICATIONS & PATIENT RELATIONS. MEDICAL
CCBMA COMMUNICATIONS & PATIENT RELATIONS. MEDICAL LAW AND ETHICS SCOPE OF PRACTICE
When two people communicate, with both persons will alternate roles as sender and receiver as they seek responses and clarification. True or false ?
True
Shaking your head in a negative way can jeopardize your c...
ccbma communications amp patient relations medical
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CCBMA COMMUNICATIONS & PATIENT RELATIONS. MEDICAL
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CCBMA COMMUNICATIONS & PATIENT
RELATIONS. MEDICAL LAW AND ETHICS SCOPE OF
PRACTICE
When two people communicate, with both persons will alternate roles as sender
and receiver as they seek responses and clarification. True or false ?
True
Shaking your head in a negative way can jeopardize your communication with the
patient. True or false ?
True
A medical assistant may need to enter a patient's personal space to deliver care
to a patient. True or false ?
True
Explanations do not help ease patient anxiety about what will happen. True or
false ?
False
The use of touch can be therapeutic for some patient's. True or false ?
True
Being touched by a stranger can be an uncomfortable or even a negative
experience. True or false ?
True
Many patient's perceive touch in a medical setting as a prelude to something
unpleasant such as injections. True or false ?
True
You do not need to give your full attention to the patient to actively listen. True or
false ?
False
Occasionally a patient's verbal message may seem to conflict with the non-verbal
message. True or false ?
true
A medical assistant will typically be responsible for gathering initial patient
information. True or false ?
True
A patient's interview does not include a review of past or current medical history.
True or false ?
False
Paraphrasing means to restate, using your own words, what you've heard. True
or false ?
True
Reflecting means repeating back what you have heard.
True or false ?
True
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