HCA Exam 2023 Questions and Answers (Graded A)
Who should you call in case of abuse? - ANSWER-DSHS 1-866-END-HARM, 911, APS, ALTC, DDA, CPS, and case manager
What are some rights for consumers? - ANSWER-Right to be free from abuse, to make choices, to privacy, and confidentiality
What are the steps of the problem solving process? - ANSWER-Explain, offer alternatives, report and document
What reasons should you call 911? - ANSWER-Bloods, guts and gore
What are the forms of abuse? - ANSWER-Physical, sexual, mental, neglect, abandonment, and financial exploitation.
When is it mandatory to report? - ANSWER-When signs of abuse are present
When report abuse, what should you include? - ANSWER-Name, address, age, what type of abuse, time of abuse, abuser, and personal info.
What is self neglect? - ANSWER-Refusing goods or service that improve physical and mental health, well-being, and safety
Who should you report to when there is signs of self neglect? - ANSWER-Case manager
What is a restraint? - ANSWER-A device or action that limits consumers against their will
An HCAS role is... - ANSWER-To assist in maintaining safety, independence, and dignity
What is the purpose of the care team? - ANSWER-Provides care and support the well being and needs of a consumer
What is a baseline? - ANSWER-The client's "normal" level of function
How should you observe changes? - ANSWER-Compare to baseline, make regular observations, and use your senses What is the care plan? - ANSWER-Outlines the care team, identifies baseline, and gives
activities to support comsumer.
What are Activities of daily living - ANSWER-Activities including the body
What are instrumental activities of daily living? - ANSWER-Activities that are outside of the body exp. Meal prep
What are four components for good communication? - ANSWER-Pay attention, understand, respond, and clarify
What is objective reporting? - ANSWER-Documenting facts or words exactly as you observe them
What is subjective reporting? - ANSWER-Documenting your opinion or interpretation as you observe them
When there is distractions in communication, what should you do? - ANSWER-
Understand the distraction, be respectful and use respectful body language.
In what way might a client Express pain non verbally? - ANSWER-Moaning, crying, clenching fists, or grinding teeth
In what way might a client Express confusion non verbally? - ANSWER-Give answers that dont make sense, ask the same question, using wrong name, and not remembering
correct words.
What are four situations where you should problem solve? - ANSWER-A poor choice, refuse care, safety hazard concern, and asked to do something not in the care plan.
What is infection control? - ANSWER-Stopping germs from spreading and causing infection.
What is a pathogen? - ANSWER-Any germ that causes disease
What are immunizations? - ANSWER-Vaccinations or injections that protect against specific diseases.
What are the main immunizations? - ANSWER-MMR and V. Measles, mumps, rubella and varicella.
What Are four ways germs come into contact with a consumer? - ANSWER-Direct contact, indirect contact, airborne, and droplet.
