PUB3704 - Organisational Studies In The Public Sector
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PUB3704 SUMMARISED EXAM NOTES 2023 COMPLETE.
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PUB3704 - Organisational Studies In The Public Sector
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University Of South Africa
PUB3704 SUMMARISED
EXAM NOTES 2023
COMPLETE.
1 STUDY UNIT 1:
THEORETICAL BASIS OF ORGANISATION
The study of organizations- studies the process of organizing from perspective of theory and
practice.
Organizational behavior- relates to the behavior of individuals and groups within and...
PUB3704 - Organisational Studies In The Public Sector
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PUB3704 SUMMARISED
EXAM NOTES 2023
COMPLETE.
,1 STUDY UNIT 1:
THEORETICAL BASIS OF ORGANISATION
The study of organizations- studies the process of organizing from perspective of theory and
practice.
Organizational behavior- relates to the behavior of individuals and groups within and
between institutions.
Theory of organization covers the field of knowledge of the process of organization
Institution- represents formally arranged and contractually regulated groupings of employees
and functions.
Organization- is the reaction and maintenance of interrelated network of authority,
communication functions and positions.
Organizational culture: everything that an organization should do, values and beliefs that
groups within the organization come to share these values.
Institution- a formally arranged and contractually regulated grouping of employees and functions to
pursue the stated objectives by means of organized operations.
Three schools of thought in the philosophy of science.
Positivism- answers the question, ‘’why is reality as it is?’’
Empiricism- strives to find a factual answer to the question ‘’ what is reality?’’
Normativism- answers the question ‘’ what should reality be?’’
All schools of thought have the same importance and their application has to be integrated,
according to the subject of research and aim of the scientific investigation in question.
OBJECTIVES OF ORGANISING.
1. Organizing to achieve government objectives. Government receives demands from external
environment e.g geographic, social and economic environments.
These demands from the community require the government to act and this can
only take place if legislation has been approved by legislature and when the funds
for execution of the policy are available.
Policy will then be implemented and evaluated.
2. ORGANISING TO ACHIEVE STRUCTURAL DESCRIPTIONS.
Organizing relates to employees rather than equipments and buildings.
a. ORGANISING FOR THE DIVISION OF LABOUR
This is done by arranging individuals who are responsible for realizing the same objectives
into certain patterns by creating particular relationships e.g between supervisors and
subordinates.
, 2
b. Organizing to establish or promote standard practices.
It is vital to bring about conformity within and between various institutions. Training stuff
effectively will be possible.
c. ORGANISING TO CREATE HIERARCHICAL STRUCTURES.
The organizing process should make it possible to ascertain which functionaries are
responsible for instructing subordinates to do activities that fulfill objectives of the
government and which subordinates should carry out these instructions.
d. ORGANISING TO CREATE CHANNELS OF COMMUNICATION
It is essential to transfer information from one officer to another to realize the government’s
objectives. Accurate and relevant information will be sent and received in good time if
channels of communication are established.
e. ORGANISING FOR STAFF TRAINING PROGRAMS
Training should enhance job satisfaction among employees.
STUDY UNIT 2- THEORIES OF ORGANISATION.
An organization represents a functional institutional network which is aimed at realizing
stated objectives.
THE NATURE OF ORGANIZATIONS
There are closed and open types of formed organizations. Closed systems are more formal
and emphasize procedures, hierarchy, loyalty, authority and are bureaucratic and
management focused. There is no need for interaction with their external environments,
they are responsible for their survival. They will gradually consume their energy and
resources and then lapse into entropy. Entropy is the decay of the universe.
Open systems are flexible and can easily adapt to new demands.
They have more dynamic relationships with their external environments than do
closed systems.
Survive and maintain their composition only for as long as more energy is received
from the external environment.
PRIMARY FEATURES OF ORGANIZATIONS
Centralization
Formalization
Complexity
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