Exam (elaborations)
NRF Rise-Up Retail Certification {Vocabulary}
- Course
- Institution
NRF Rise-Up Retail Certification {Vocabulary}
[Show more]
Seller
Follow
LeCrae
Reviews received
Content preview
NRF Rise-Up Retail Certification {Vocabulary}a positive attitude - optimistic, positive, and encouraging state of mind
account takeover - account login information is stolen and accessed
illegally
accountable - to be responsible for your own actions
active listening - a structured form of listening and responding that
focuses the attention on the speaker
adaptability - be open to, and ready for, frequent change and adjust
quickly
advertising - the activity of producing paid advertisements for
commercial products and services
allocation - distributing merchandise from the manufacturer to a
retailer's locations
Americans with Disabilities Act - prohibits employers from
discriminating against qualified individuals with disabilities
anti-theft methods - practices to manage and minimize deliberate
preventable losses
asset protection - the department responsible for reducing waste,
breakage, or theft, and increase safety (also referred to as loss prevention)
attitude - a way of thinking or feeling about something that is usually
reflected in behavior
audio ads on podcasts - an advertising strategy in which retailers use
podcast-digital audio-messages to advertise their merchandise
,automated fraud - theft of credit card information or randomly
generated card numbers and CVV codes which bots use to place multiple
orders
available inventory - the number of units within the total inventory that
are available to sell (on-hand inventory)
average customer spend - the average amount a customer spends during
a store visit
average sale - the total of all sales divided by the number of transactions
barcode - a machine-readable series of parallel lines, used in retail to
create a unique item identifier
bonuses - monetary incentives given to employees for great
performance
broadcast advertising - commercials produced for television, radio, or
movie screens
bundle pricing - when multiple products and/or services are sold
together for a lower retail price to create the perception of value
buying - the branch of retail responsible for selecting and purchasing
merchandise.
card fraud - when a debit or credit card are used illegally
carton handling - unloading and labeling cartons and pallets received
from manufacturers or other suppliers
cash transactions - when cash is the form of payment
checks - written, dated, and signed instrument that directs a bank to pay
a specific sum of money to the bearer
closed-circuit cameras - security cameras that are used to watch areas of
the store, on the sales floor and in other locations
, COGS (cost of goods sold) - direct costs associated with production of a
product
commission - a percentage of sales is given to sales associates as a part
of their wages
company and store-level goals - sales goals based on the previous year's
performance used to determine the amount of inventory and sales needed
company discounts - product discounts offered as additional
compensation and facilitate employee engagement
company website - a website that represents a retailer on the Internet
compensation - what a company gives its employees in exchange for
their work
competitive pricing - a pricing strategy in which retailers set their prices
taking into account the competition
competitors - businesses with similar products and/or services that
compete for the same customers
corporation - a business that has shareholders through publicly-traded
stock, and usually has centralized decision-making
cost - the amount of money paid by a retailer to the manufacturer or
supplier for an item
crew trainer - an experienced associate who will train new team
members and assist other crew members
cross-selling - recommending additional products that complement a
customer's purchase
customer satisfaction - how happy customers are with a company's
products, services, and capabilities
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller LeCrae. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $15.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
77254 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now