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ESB Exam (2023/ 2024): Entrepreneurship and Small Business Certification Exam| Questions and Verified Answers| 100% Correct $10.49   Add to cart

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ESB Exam (2023/ 2024): Entrepreneurship and Small Business Certification Exam| Questions and Verified Answers| 100% Correct

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1. Peter owns a barber shop. His total monthly cost is $3,500.00. He charges $15.00 per hair cut. How many hair cuts must his shop perform to break-even? ~ Answer: 234 2. TRUE OR FALSE: Fixed Costs change depending on the volume of production. ~ Answer: False 3. Which 2 type...

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  • May 2, 2023
  • 11
  • 2022/2023
  • Exam (elaborations)
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ESB Exam (2023/ 2024): Entrepreneurship and Small
Business Certification Exam| Questions and Verified
Answers| 100% Correct

1. PeterIownsIaIbarberIshop.IHisItotalImonthlyIcostIisI$3,500.00.IHeIchargesI$15.00IperI
hairIcut.IHowImanyIhairIcutsImustIhisIshopIperformItoIbreak-even?



~ Answer:I234




2. TRUEIORIFALSE:IFixedICostsIchangeIdependingIonItheIvolumeIofIproduction.



~ Answer:IFalse




3. WhichI2ItypesIofIinformationImayIbeIfoundIonIaIprofitIandIlossIstatement?



~ Answer:IRevenueI/IExpenses




4. TRUEIORIFALSE:ICustomerIRetentionIRateIisItheIpercentageIofIexistingIcustomersIw
hoIremainIcustomersIafterIaIgivenIperiod.IYourIcustomerIretentionIrateIcanIhelpIyouIb
etterIunderstandIwhatIkeepsIcustomersIwithIyourIcompany.



~ Answer:ITrue




5. TRUEIORIFALSE:ICustomerIRetentionIRateIcanIalsoIsignalIopportunitiesItoIimproveI
customerIservice

, ~ Answer:ITrue




6. TRUEIORIFALSE:ICustomerIAcquisitionIrefersItoIbringingIinInewIcustomersI-
IorIconvincingIpeopleItoIbuyIyourIproducts



~ Answer:ITrue




7. InIwhichIstepIofItheIsalesIprocessIwouldIyouIaddressIcustomerIconcerns?



~ Answer:IObjection




8. InIwhichIstepIofItheIsalesIprocessIwouldIaIcustomerIdecideItoImakeIaIpurchase



~ Answer:IClosing




9. InIwhichIstepIofItheIsalesIprocessIwouldIaIpotentialIcustomerIbeIidentified?



~ Answer:IProspecting




10. WhatIisIaIdisadvantageIofIbeingIaIsoleIproprietor?



~ Answer:IUnlimitedILiability

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