PRTM EDGE FINAL EXAM QUESTIONS AND ANSWERS 2023 COMPLETE
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PRTM EDGE
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PRTM EDGE
PRTM EDGE FINAL EXAM QUESTIONS AND ANSWERS 2023 COMPLETE
"I go above & beyond to exceed Guest expectations." would best describe which one of Disney's 4 keys.
a. show
b. courtesy
c. safety
d. efficiency
b
Municipal organizations are most likely to be found in which sector?
a. Public
b. P...
prtm edge final exam questions and answers 2023 complete i go above amp beyond to exceed guest expectations would best describe which one of disneys 4 keys a show b courtesy c safe
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PRTM EDGE FINAL EXAM QUESTIONS AND
ANSWERS 2023 COMPLETE
"I go above & beyond to exceed Guest expectations." would best describe which one of
Disney's 4 keys.
a. show
b. courtesy
c. safety
d. efficiency
b
Municipal organizations are most likely to be found in which sector?
a. Public
b. Private Non-Profit
c. Commercial
d. None of these choices are correct
a
Organization Q was formed by a special charter and is owned by shareholders who
have limited liability. Organization Q is most likely from the
___________________________ sector. a. Commercial/Private for Profit
b. Public
c. Private Non Profit
d. None of the choices are correct
a
According to the article, "Welcome to the Experience Economy", what key experience-
design principle "must drive all the design elements and staged events of the
experience toward a unified story line that wholly captivates the customer?"
a. Mix in memorabilia
b. Eliminate negative cues
c. Theme
d. Engaging all five senses
c
The National Park Service is an example of what sector?
a. Public
b. Commercial/Private for Profit
c. Private non-profit
d. None of the choices are correct
a
The YMCA is an example of what sector?
a. Commercial/Private for Profit
b. Private non-profit
c. Public
d. None of the choices are correct
b
According to the Social Equity of the NRPA Pillars, universal access to public parks and
recreation is a right
, a. true
b. false
a
There are 4 NRPA Pillars are Conservation, Sustainability, Social Equity, and Health &
Wellness.
a. true
b. false
b
What is the 1st of the 4 Disney Keys?
a. Courtesy
b. Show
c. Efficiency
d. Safety
d
501(c)3 is the tax code that legally signifies a nonprofit organization.
a. true
b. false
a
According to the reading A Framework for Thinking Ethically, ethics should be based on
religious beliefs.
a. true
b. false
b
Ethical dilemmas can only be dealt with using one's gut or intuition; systematic
reasoning can never be applied to such dilemmas.
a. true
b. false
b
According to article from the Rutland Institute for Ethics, one can be confident in his/her
ethical decision making if there is convergence from multiple ethical frameworks.
a. True
b. False
a
Which of the following frameworks for the reading A Framework for Thinking Ethically
views ethical action as one that best protects and respects the dignity of human life?
a. The Common Good Approach
b. The Fairness or Justice Approach
c. The Rights Approach
d. None of the choices are correct
c
Which of the following shows the correct order of steps in the Rutland Center's four-step
approach to ethical decision-making?
a. Analyze, Justify, Identify, Decide
b. Identify, Analyze, Justify, Decide
c. Analyze, Identify, Justify, Decide
d. Identify, Justify, Analyze, Decide
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