Lenovo Warranty Service Authorization Exam (RWST016) 2023 Latest Exam
181 views 1 purchase
Course
RWST016
Institution
RWST016
1. Our mainstream products include: ThinkPad & ThinkCentre
2. The Lenovo Brand Strategy is about being: Unexpected and enabling progress in interesting ways
OR
Formulaic and boring OR
Working towards an endpoint NOT
Predictable
3. What utilities are used to update a Lenovo branded system, aft...
Lenovo Warranty Service Authorization Exam (RWST016) 2023
Latest Exam
1. Our mainstream products include: ThinkPad & ThinkCentre
2. The Lenovo Brand Strategy is about being: Unexpected and enabling progress
in interesting ways
OR
Formulaic and boring
OR
Working towards an endpoint
NOT
Predictable
3. What utilities are used to update a Lenovo branded system, after a system board
has been replaced? (select all that apply): BIOS update
4. It is important to understand how to provide good customer service be- cause: A
customer is not someone to argue with.
5. Which of the following cable management solutions can be found in desktop
systems? (Select all that apply): Zip ties
AND
Snap clips
6. Who provides the shipping container to the customer when a system needs to
be shipped to the service depot?: Retailer
OR
Service technician
OR
Lenovo
NOT
Service provider
7. Which of the following statements are true about replacing the thermal
compound on a laptop?: Spread the thermal compound until the entire surface is
covered.
8. What question needs to be asked, after determining the component with a
problem?: When does the issue occur?
9. Which of the following is the correct thermal paste to use on Lenovo
systems?: Shin-Etsu Microsi X23-7783D
10.What does PCIe stand for?: Peripheral Component Interconnect Express
11.Which of these tools would be recommended for use in servicing Lenovo systems?
, Lenovo Warranty Service Authorization Exam (RWST016) 2023
Latest Exam
(Select all that apply): Spudger
AND
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Smartprof. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $10.49. You're not tied to anything after your purchase.