WGU C720 Operations and Supply Chain Management, questions & Answers, rated A+
Operations Management - -The multidisciplinary science that organizations use to acquire inputs (people, capital, material, or energy and transform them into outputs (products and/or services) that ultimately provid...
Operations Management - ✔✔-The multidisciplinary science that organizations use to acquire inputs
(people, capital, material, or energy and transform them into outputs (products and/or services) that
ultimately provide value to the end customer
Biggest difference between Service Providers and Goods Producers - ✔✔-A good is tangible and a
service is not
Resources - ✔✔-People, Capital, and Materials
Product Design - ✔✔-The determination of the characteristics, features, and performance of the
product
Product Technology - ✔✔-The application of knowledge to improve the product
Process - ✔✔-Describes how to accomplish a task
Process Design - ✔✔-Describes how a product is made
Process Technology - ✔✔-The application of knowledge to improve a process
, Teamwork Approach - ✔✔-In managing operation can help solve quality and productivity problems
Strategy - ✔✔-Consists of the organizational goals and the methods for implementing the goals, called
key procedures
Business Process - ✔✔-A set of work activities with a preferred order, and identifiable beginning and
end, inputs, and clearly defined outputs that add value to the customer
Plan - ✔✔-List of actions that management expects to take
Organizational Structure - ✔✔-The infrastructure of formal relationships among different functions or
subsystems, such as marketing, finance, and operations
Relative Advantage - ✔✔-The difference between the lowest cost producer and the next lower cost
producer
Ethics - ✔✔-A sense of what is right and what is wrong that guide behavior
Sustainability - ✔✔-Reflects the efforts organizations are expected to make to balance their
interconnected obligations to economic viability, the societies in which they operate, and the natural
environment
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