Exam (elaborations)
TRAA TOWING AND RECOVERY ASSOCIATION OF AMERICA NATIONAL DRIVER CERTIFICATION QUESTIONS WITH CORRECT ANSWERS
- Course
- Institution
Customer Service: In most cases, the first and most direct contact the customer has with a towing company is: a. The owner b. The manager c. The driver d. The bookkeeper CORRECT ANSWER c. The driver Customer Service: The most important communication skill you can develop is: a. Talking ...
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