Exam (elaborations)
ITIL 4 Foundation Complete Exam Review Guide
- Course
- Fundamentals Of Nursing
- Institution
- Chamberlain College Of Nursng
ITIL 4 Foundation Complete Exam Review Guide 1. governance: the means by which an organization is directed and controlled 2. service management: A set of specialized organizational capabilities for pro- viding value to customers in the form of services 3. value: the perceived benefit...
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