CMAA PRACTICE TEST 2.0 C| 93 QUESTIONS| ALL CORRECT
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Course
CMAA
Institution
Capella University
A patient submits $15 each time he receives treatment. The medical administrative assistant should recognize this amount is applied to which of the following parts of the patient's insurance payments? Correct Answer: copayment
Which of the following mail services is most commonly used by medica...
cmaa practice test 20 c| 93 questions| all correct
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CMAA PRACTICE TEST 2.0 C| 93 QUESTIONS| ALL CORRECT
A patient submits $15 each time he receives treatment. The medical administrative assistant
should recognize this amount is applied to which of the following parts of the patient's insurance
payments? Correct Answer: copayment
Which of the following mail services is most commonly used by medical facilities? Correct
Answer: first class mail
Which of the following actions is a medical administrative assistants priority when pulling daily
charts Correct Answer: Review the appointment schedule
Which of the following informs patients that the practice will charge a fee for a no-show Correct
Answer: financial policy
Which of the following classes of mail provides the greatest security for items that have
monetary value Correct Answer: Registered Mail
A new patient arrives at the reception desk while the medical administrative assistant Is assisting
another patient on the phone with a scheduling question. Which of the following actions should
the assistant take when greeting The new patient? Correct Answer: Make eye contact and nod
his head to acknowledge the patient's arrival
A medical administrative assistant schedules all well-child visits on Tuesday and Thursday
mornings. The Assistant is using which of the following types of scheduling? Correct Answer:
Clustering (Clustering is scheduling patients on predetermined days and times for the same
procedure.)
A medical administrative assistant received a call from a father requesting to speak to a clinical
staff about the correct dosage of medication for his infant. Which of the following information is
necessary for the assistant to obtain one taking a phone message from this caller Correct Answer:
Time of the call
A medical administrative assistant scheduling an appointment for a patient who has a history of
decreased renal function. Which of the following laboratory test demonstrates his condition?
Correct Answer: BUN -A blood urea nitrogen test
Which of the following describes double booking patients? Correct Answer: Scheduling three
patients at the same time for the same provider
Which of the following should be obtained prior to measure a patients blood pressure Correct
Answer: Implied Consent
Which of the following describes a provider who has a contract with a third-party payer Correct
Answer: PAR - participating provider
, Which of the following types of insurance plans was developed to provide affordable,
comprehensive, prepaid healthcare to policyholders Correct Answer: HMO - health maintenance
organizations
Which of the following actions should the medical administrative assistant take when scheduling
a new patient for a physical examination Correct Answer: Inform the patient of the appointment
cancellation policy
Which of the following actions should a medical administrative assistant take when collecting
monies owed by a patient Correct Answer: Clarify the patient's financial responsibility policy
Which of the following scheduling systems assigns patients specific appointment times at regular
intervals Correct Answer: stream
A provider prescribes a UA for a patient who has an infection. For which of the following
conditions is the provider testing? Correct Answer: UTI (urinary tract infection)
A patient who has pleural effusion needs a therapeutic procedure to remove the unwanted fluid.
Which of the following describes the procedure that the provider will perform on this patient?
Correct Answer: thoracentesis
A patient should sign which of the following forms in order to authorize payment directly to the
provider from a third party payer Correct Answer: assignment of benefits
Which of the following conditions describes a narrowing of the spinal canal in the lumbar spine?
Correct Answer: spinal stenosis
At which of the following times should the medical administrative assistant obtain
preauthorization for a diagnostic procedure? Correct Answer: After the provider prescribes the
procedure
Which of the following information is part of a patients social history? Correct Answer:
substance abuse
A medical administrative assistant is asked to create labels for the practices patients. Which of
the following word processing software features should the assistant use Correct Answer: mail
merge
Which of the following actions should medical administrative assistant take when answering an
office telephone? Correct Answer: Answer telephone calls by the third ring.
All pages of a patients medical record must include which of the following information? Correct
Answer: Patient name
Which of the following types of correspondence can be written and signed by the medical
administrative assistant? Correct Answer: A letter to a patient about a scheduling change
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