CMAA Certification Test Review 2022| 122 Questions| with Complete Solution
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Course
CMAA
Institution
Capella University
Which of the following types of referrals is used in an emergent situation? Correct Answer: STAT
Which of the following schedules more than one patient at the same time with the same provider while still allowing adequate time within the hour to see all scheduled patients? Correct Answer: Wave...
cmaa certification test review 2022| 122 questions| with complete solution
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CMAA
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CMAA Certification Test Review 2022| 122
Questions| with Complete Solution
Which of the following types of referrals is used in an emergent situation? Correct Answer:
STAT
Which of the following schedules more than one patient at the same time with the same provider
while still allowing adequate time within the hour to see all scheduled patients? Correct Answer:
Wave booking
Which of the following is an OSHA regulation that must be reviewed yearly to ensure
compliance? Correct Answer: Blood borne pathogens standard
Which of the following methods organizes patient records in chronological order according to
the department that provided the care? Correct Answer: SOMR
An older adult patient presents to a physician's office with his adult daughter to clarify when to
take his new medication. Which of the following actions should the medical administrative
assistant take? Correct Answer: Advise the daughter and patient that the physician will speak to
them about the prescription
For medical billing purposes, which of the following is good practice when updating information
from established patients? Correct Answer: Request verification of current patient information at
each visit
Once a physician signs advance directives, the medical administrative assistant should have
which of the following witness the signature? Correct Answer: Non-affiliated individual
Which of the following prefixes means "masculine"? Correct Answer: Andr-
An office manager asks a medical administrative assistant to mail a letter to a patient who is
being dismissed from the practice. Which of the following methods should the assistant use to
mail the letter? Correct Answer: Certified Mail
Several patients cancel their appointments for the day. Which of the following is the first action
for the medical administrative assistant to take? Correct Answer: Contact patients who are on
the waiting list
Which of the following telephone calls should the medical administrative assistant route directly
to the provider? Correct Answer: A provider from another office needs to discuss a patient's case
A medical administrative assistant scheduling a patient for a procedure. Which of the following
actions should the assistant take first? Correct Answer: Obtain a written prescription from the
provider.
, A medical administrative assistant is creating a business correspondence. Which of the following
salutations is appropriate for the assistant to use? Correct Answer: Dear Mr. Goodwin:
Which of the following is required to establish medical necessity on the patient encounter form?
Correct Answer: Diagnosis code
A patient receives an explanation of benefits stating services will not be covered because out-of-
pocket medical expenses have not been met. The amount owed is defined as which of the
following? Correct Answer: Deductible
Which of the following is the amount the medical administrative assistant should submit to the
secondary insurance carrier if the encounter balance is $360 and the patient has two plans with
an 80/20 split? Correct Answer: $72 (This amount represents the 20% that should be sent to the
secondary plan. Twenty percent of $360 equals $72.)
When a provider requests a patient to have a diagnostic test at a hospital, which of the following
actions should the medical administrative assistant take? Correct Answer: Schedule the test with
the hospital
Before adding medical records to a patient's chart, the medical administrative assistant should
take which of the following actions? Correct Answer: Ensure the provider has initialed reports.
(This action ensures the provider reviewed the report prior the assistant placing the report the
chart necessary for legal compliance)
Which of the following abbreviations is a type of insurance plan? Correct Answer: POS (point
of service)
Providers should use which of the following when a procedure is excluded from the Medicare
fee schedule? Correct Answer: Advance Beneficiary Notice (ABN) (providers use an ABN
when a procedure is excluded from the Medicare fee schedule)
Prior to a patient leaving the office, she is asked to pay 10% of a $100 office visit. Which of the
following best describes this fee? Correct Answer: Coinsurance
When a medical administrative assistant makes arrangements a staff member to attend a
conference, which of the following is the most Important step for keeping the office informed?
Correct Answer: Distribute the travel itinerary
A medical administrative assistant should take which of the following actions when documenting
a prescription refill? Correct Answer: Date and initial the prescription refill in the patient's
medical record.
Which of the following actions is appropriate for a medical administrative assistant to take when
providing preoperative Instructions to a patient who is anxious? Correct Answer: Allow extra
time to reinforce the instructions.
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