ServiceNow Certified System Admin 2021 QUESTIONS AND ANSWERS ALL CORRECT
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CSA
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CSA
ServiceNow Certified System Admin 2021 QUESTIONS AND ANSWERS ALL CORRECT
What are the different interfaces for accessing a ServiceNow instance? Correct Answer: 1) Now Platform User interface
2) Now Mobile App
3) Service Portal
What are the three components of the Now Platform User Interfac...
servicenow certified system admin 2021 questions and answers all correct
what are the different interfaces for accessing a servicenow instance
what are the three components of the now platform user in
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ServiceNow Certified System Admin 2021
QUESTIONS AND ANSWERS ALL CORRECT
What are the different interfaces for accessing a ServiceNow instance? Correct
Answer: 1) Now Platform User interface
2) Now Mobile App
3) Service Portal
What are the three components of the Now Platform User Interface? Correct
Answer: 1) Banner Frame
2) Application Navigator
3) Content Frame
What are the components of the Application Navigator? Correct Answer: 1) All
Applications
2) Favorites
3) Your History
4) Filter Navigator
Group Correct Answer: A collection of users who share a common purpose
Rol Correct Answer: A collection of permissions used to grant access to
applications and other parts of the platform and assign security rights
Base system roles Correct Answer: System Administrators
Specialized Administrator
Process User
Approver
Requester
Users are represented by a record on what table? Correct Answer: [Sys_User]
table
Where can you locate product documentation? Correct Answer:
docs.servicenow.com
What are the available options in the User menu on the banner frame? Correct
Answer: 1) Profile
, 2) Impersonate User
3) Elevate Roles
4)Logout
What is a list? Correct Answer: A list displays a set of records from a table.
· Each row represents a record
· Each column represents a field
What role grant users the permissions to manage users, groups and roles? Correct
Answer: user_admin
What are the components of the banner frame? Correct Answer: 1) Logo image
2) User menu
3) Global search
4) Connect Chat
5) Get help
6) Gear icon/Personalize instance settings
What are some common types of Interfaces? Correct Answer: Homepage
List
Form
Dashboard
Knowledge Base
Service Catalog
What are the three different types if context menus in a list view? Correct Answer:
List Context Menu
Column Context Menu
Record Context Menu
What is the List Anatomy? Correct Answer: 1) Title Bar
2) List filter / breadcrumbs
3) Column Heading
4) Column Header Search
5) Field Values
What can be applied to a table list to isolate a subset of the data? Correct Answer:
Filters
What can be used to categorize flag and locate records? Correct Answer: Tags
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