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BUSI 411 Exam 3 (Version 5), Verified And Correct Answers, Liberty Univ
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BUSI 411 Exam 3 (Version 5), Verified And Correct Answers, Liberty Univ
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BUSI 411 Exam 3 Question 1
3 out of 3 points
The Baldrige Award aims to:
1. (I) publicize successful quality programs.
2. (II) recognize quality achievements of U.S. companies.
3. (III) stimulate efforts to improve quality.
4. (IV) distribute the grant money available for improved quality.
Selected Answer: I, II, and III
only
Response Feedback: correct
MC Qu. 71 The Baldrige Award aims to:
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 09-07 Compare the quality awards.
Topic: Quality Awards
Question 2
3 out of 3 points
Giving workers responsibility for quality improvements and authority to make changes is
known as:
Selected Answer: employee empowerment.
Response Feedback: correct
MC Qu. 90 Giving workers responsibility for quality...
, AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 09-09 Describe TQM.
Topic: Total Quality Management
Question 3
3 out of 3 points
The Deming Prize was established by the:
Selected Answer: Union of Japanese Scientists.
Response Feedback: correct
MC Qu. 65 The Deming Prize was...
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 2 Medium
Learning Objective: 09-01 Discuss the philosophies of quality gurus.
Topic: The Foundations of Modern Quality Management: The Gurus
Question 4
3 out of 3 points
Six sigma programs involve both __________ and __________ components.
Selected Answer: managerial; technical
Response Feedback: correct
MC Qu. 59 Six sigma programs involve both...
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 09-12 Describe the six sigma methodology.
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