Question 1
2 out of 2 points
Search engines help you locate web pages. Understanding how search engines work will help your
research processes.
Choose whether the statement below about search engines is true or false.
A hit on a search engine is when the computer crashes.
Selected Fals
Answer: e
Response To find a topic online, a user can use a search engine (like Google or
Feedback:
Yahoo!). Search engines use algorithms to search the web. One item in
the results list is called a hit. Choose your search engine or database
appropriately. See 9-3: Selecting a Method of Gathering Information
Question 2
2 out of 2 points
Which of the following is an accurate statement about a proposal?
Selected c.
Answer: Page design features add to the effectiveness of a proposal.
Answer Correct. To add to the overall effectiveness of a proposal, a writer should
Feedback
:
incorporate appealing, but not distracting, page design features. The
reader's positive impression of the high standards exhibited in the
proposal is likely to influence his or her confidence in the writer's ability to
implement the proposed solution. See 11-5: Proposals
Response Correct. To add to the overall effectiveness of a proposal, a writer should
Feedback:
incorporate appealing, but not distracting, page design features. The
reader's positive impression of the high standards exhibited in the
proposal is likely to influence his or her confidence in the writer's ability
to implement the proposed solution. See 11-5: Proposals
Question 3
2 out of 2 points
Which of the following is an effective statement for requesting action?
Selected c.
Answer: Make your purchase before December 15, and receive your rebate.
Answer Correct. Commonly used appeals for getting quick action are to
Feedback:
encourage customers to buy while prices are in effect, while supplies
last, when a rebate is being offered, when it is a particular holiday, or
when they will receive benefits. See 8-2: Sales Messages
Response Correct. Commonly used appeals for getting quick action are to
Feedback:
encourage customers to buy while prices are in effect, while supplies
, last, when a rebate is being offered, when it is a particular holiday, or
when they will receive benefits. See 8-2: Sales Messages
Question 4
2 out of 2 points
The report process is one of reducing the information collected to a size that can be handled
conveniently in a written message.
Selected Tru
Answer: e
Response The report process is one of reducing the information collected to a
Feedback:
size that can be handled conveniently in a written message. See 9-5:
Arriving at an Answer
Question 5
2 out of 2 points
Finsol International is a successful construction firm that has been receiving projects for interior
designing as well. The vice president of the company assigns Rohit, a senior architect, the task of
comparing the costs and benefits of taking on the interior designing projects with outsourcing the
projects to a local firm. Based on the comparison, Rohit needs to create a report stating which of the
two approaches will be most appropriate. In this scenario, which of the following kinds of report will
Rohit most likely be submitting?
Selected b.
Answer: A justification report
Answer Correct. In this scenario, Rohit will most likely be submitting a justification
Feedback
:
report. A report that outlines comparative information clearly to the
reader is known as a justification report. It is used commonly when
comparing items for purchase. Your analysis, along with your reasons,
and recommendations will be delivered in a justification report. See 11-2:
Organization of Formal Reports
Response Correct. In this scenario, Rohit will most likely be submitting a
Feedback:
justification report. A report that outlines comparative information clearly
to the reader is known as a justification report. It is used commonly when
comparing items for purchase. Your analysis, along with your reasons,
and recommendations will be delivered in a justification report. See 11-2:
Organization of Formal Reports
Question 6
2 out of 2 points
Organization charts are widely used to provide a picture of the authority structure and relationships
within an organization.
Selected Tru
Answer: e
Response Organization charts are widely used to provide a picture of the authority
Feedback:
structure and relationships within an organization. They provide
employees with an idea of what their organization looks like in terms of
the flow of authority and responsibility. See 10-3: Types of Graphic Aids
Question 7
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