Summary
Summary IP 144 - Chapter 7
- Course
- Institution
The chapter is fully summarised in depth, covering everything you need to know for exams. All tables, figures and diagrams are included.
[Show more]
Seller
Follow
lanburger
Content preview
Chapter 7: Employee Onboarding, Motivation and RetentionOnboarding – a process that starts before the employee joins the organisation, continuing
for several months and which aims to develop employee behaviours and knowledge that
will ensure the employee’s long-term success and commitment to the organisation. It aims
to enable newcomers to become productive and fully functional employees as soon as
possible.
Orientation – the process of integrating the new employee into the organisation and
acquiring him or her with the details and requirements of the job. Orientation has a shorter
time span than onboarding.
Also known as induction or socialisation.
Acculturation – the process of acquiring the culture of an organisation.
7.1 Purposes of Onboarding and Orientation
• Employee needs to know how he or she fits into the organisation
• Employees must understand the goals, policies and procedures of the organisation
• They must understand ;how things are done around here”
• The importance of becoming a member of the team must be emphasised
• The employees must be made aware of the developmental opportunities inside the
organisation and externally
• A sense of belonging should be created among employees by showing them how
their job fits into the overall organisation
• Basic responsibilities of the job should be identified
• The required behaviour patterns for effective job performance must be indicated
• A bond should be built with the new employee by means of effective communication
and guidance
The main objective is the integration of the new employee into the organisation.
Focus of on-boarding is to strike a balance between providing information & equipping the
new employee with knowledge of the job & the work environment whilst making a positive
long-term impact on the employee that will influence their behaviour & commitment to the
organisation.
,7.2 A Model for Orientation
According to Feldman, the objectives can be achieved by a three-phased orientation
process.
Figure: A multiple induction model for organisation members:
7.2.1 Phase I - Anticipatory Socialisation
Encompasses all the learning that occurs before a new employee joins the organisation.
Four aspects are dealt with during this phase:
1. Realism about the organisation.
2. Realism about the job.
3. Congruence of skills and abilities.
4. Congruence of needs and values.
, 7.2.2 Phase II - Encounter
New employee sees what the organisation is truly like and in which some initial shifting of
values, skills and attitudes may occur.
Five aspects are dealt with during this phase:
1. Management of outside-life conflicts.
2. Management of intergroup role conflicts.
3. Role definition.
4. Initiation to the task.
5. Initiation to the group.
7.2.3 Phase III – Change and Acquisition
Relatively long-lasting changes take place.
Important aspects:
➢ Resolution of role demands.
➢ Task mastery.
➢ Adjustment to group norms and values.
Three effective outcomes:
1. General Job Satisfaction
2. Internal work motivation
3. Job Involvement
7.3 Benefits of Orientation
• Higher job satisfaction
• Lower labour turnover
• Improved safety
• Improved quality
• Greater commitment to values & goals
• Higher performance as a result of faster learning times
• Fewer costly & time-consuming mistakes
• Reduction in absenteeism
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller lanburger. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $2.84. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
75057 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now