HESI 101 Nursing Leadership = Everything (Final) Complete! 1. #1 thing to remember about negative feedback
Unsatisfactory work must be acknowledged and discussed 2. 2 biggest/worst actions that lead to malpractice lawsuits
Altering/falsifying a medical record, violation of an internal or external...
1. #1 thing to remember Unsatisfactory work must be acknowledged and
about negative feedback discussed
2. 2 biggest/worst actions Altering/falsifying a medical record, violation of
that lead to malpractice an internal or external standard of practice
lawsuits
3. 2 out of 3 people leave a Ineffective/incompetent management
job because of this
4. 2 types of change Planned/Managed, Unplanned/Reactive
5. 2 types of resistance to Active resistance and passive resistance
change
6. 2 ways to be an 1. Recognize and understand your own emotions,
emotionally stable leader learn to manage them, stay calm and clear headed.
2. Listen to others, perceive unspoken concerns,
acknowledge others perspectives, helpful
7. 3 qualifications for RN Graduate from an approved RN program, english
licensure in the USA language proficiency, disclosure of criminal
convictions
8. 3 quality behaviors of Interpersonal, decisional and informational
effective nurse behaviors along with leadership, business sense
managers? and clinical expertise
9. 3 stages of lewins theory Unfreeze(take out of comfort zone),
of change Change(discomfort), Refreeze(new comfort zone)
10. 3 types of liability Personal, vicarious, employer/corporate
11. 4 stages of burnout 1. high expectations and idealism, 2. pessimism
and early job dissatisfaction, 3. withdrawal and
isolation 4. irreversible detachment and loss of
interest
12. According to JCAHO Communication deficits among health care
what is the reason for a providers
large number of sentinel
events that occur?
, 13. According to Rogers innovators, early adapters, early majority, late
what are typical majority, laggards and rejectors.
responses to change?
14. Advice for giving Give both negative and positive, give immediately,
feedback give frequently, give negative feedback in private,
base it on observed behavior, include suggestions
for change.
15. AKA - Bottling emotions Rutter
(inappropriate way of
dealing reality shock)
16. These are activities that Initial and follow up assessments, decisions and
an RN may NOT delegate judgements about client plan of care,
interventions that require professional RN
knowledge or skills, decisions/judgements needed
to evaluate care
17. These are clinical Critical pathways
protocols involving all
disciplines
18. These are established Nursing Standards
guidelines for the nursing
profession to ensure
quality of care
19. _______________ are Choices
influenced by values
20. These are non life Extrinsic values
essential values (things,
people, ideas, kindness,
and understanding)
21. These are offenses Criminal acts
committed against state
laws
22. These are organized Beliefs
thoughts about why
people exist in the
universe
23. Behaviors at risk for History of violent behavior, delusions paranoia
violence suspicion, aggression, threats, rapid speech,
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