STR 581 Capstone Final Exam Part 1 / STR581 Capstone Final Exam Part 1: GRADED A | 100% CORRECT
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Course
STR 581 (STR581)
Institution
UNIVERSITY OF PHOENIX
STR 581 Capstone Final Exam Part 1 / STR581 Capstone Final Exam Part 1: GRADED A | 100% CORRECTSTR 581 Capstone Exam – Part 1
1. The concept that some leadership attributes will work in some situations but not in others can be described by the
2. Sam Meyers manages a telemarketing cal...
1. The concept that some leadership attributes will work in some situations
but not in others can be described by the
Leadership effectiveness theory
Explanation: Not all leadership traits are ideal for all situations. Strong
leaders must asses situations on a case by case basis.
2. Sam Meyers manages a telemarketing call center. He has 20 employees
working for him who are displeased with the way he yells and threatens to
terminate them for what they see as small issues. Which kind of power is
Sam using to get the job done?
Coercive Power
Explanation: Using negative reinforcement is the type of tactic that
involves threats against subordinates.
3. Which of the following is considered an organizational blueprint, which
prescribes the quantity and time frame for when each end product will be
assembled?
MPS (Master Production Schedule)
Explanation: MPS provides a comprehensive list of end products that
includes data on time frames and quantity.
4. In performing a SWOT analysis, which of the following would be
considered as a threat?
Competitors
Explanation: Threats are areas of that could affect strategic initiatives
in the external environment, such as competitors.
, 5. During the implementation of a project, which of the following should be
the primary focus of a consulting firm?
Tools and materials availability
Explanation: Consultants use their industry experience to ensure that a
firm has the proper resources to complete a project.
6. Which of the following is considered a major process flow structure?
Lead Time
Explanation: In the context of process flow, lead time is the structure
that defines the amount of time needed t complete a project.
7. Some studies indicate the best approach for transformational change may
have the chief executive officer create an atmosphere for change
and establish a rewards system
Explanation: A rewards system has been shown to decrease the barriers
to change and inspire employees to shift to a new organizational culture.
8. Deming’s PDCA (plan, do, check, and act) cycle underlies what inherent
Six Sigma principle?
Continuous Improvement
Explanation: Lean six sigma uses a very similar set of steps in the
continuous improvement process.
9. What can affirmative action assist organizations in achieving that
diversity initiatives cannot?
Correcting specific problems of the past
Explanation: Affirmative action is designed to increase opportunities
for groups that have been targets of discrimination in the past.
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