Business Communication Exam Bundle Graded A+

True or False: As the communication barrier known as bypassing reveals, meanings are in people rather than in words - Answer-True A common barrier to clear communication is bypassing, which is formed by people attaching differing meanings to words and phrases Which of the following sentences a...

vacant or empty exchanges - Answer-LinkedIn is sometimes criticized for a user's professional connections - Answer-What does LinkedIn emphasize? by theme - Answer-Pinterest is an excellent platform for viewing and disseminating content organized visually: under the age of 35 - Answer-Snapc...

During the process of composing a negative message, you should try to - Answer-Gain the reader's acceptance of the bad news When you're planning a negative message,------------in order to minimize the damage to business relationships and encourage acceptance of your message - Answer-Analyze the...

How does Business Writing differ from other types of writing? - Answer-Purpose, Persuasive, Economical, and Reader Oriented Purpose in business writing - Answer-conveys information and solves problems. Persuasive in business writing - Answer-goal is to make the audience accept the message G...

1. What are the three steps in the writing process? - Answer-- Plan 50% - Write 25% - Complete 25% 2. What type(s) of purpose do all business messages have? - Answer--General Purpose -inform -persuade -collaborate -Specific Purpose -what is it you hope to accomplish? -what do you wan...

What are the 5 steps in the communication process? - Answer-1. Encoding 2. Selecting 3. Decoding 4. Feedback 5. Barriers Why can challenges occur within the communication process? - Answer-Challenges occur when it is not face to face. Interferences such as, personal difference, physical inter...

ethical - Answer-knowing and doing what's right and wrong why do you need to know ethics? - Answer-countries can have a downfall due to all people being ethical soft skills - Answer-potential employers look at what? etiquette and manners - Answer-in business, what is important to have? ...

Which of the following best describes the communication process? - Answer-Transferring information and meaning All of the following except ______ will make your business messages more effective - Answer-Discussing personal issues and complaining about problems According to the concept of emoti...

Why do some business people criticize e-mail? - Answer-Critics say that email is outdated, inefficient, and slowly dying. It takes too much time, increases stress, and leaves a dangerous "paper" trail. When is e-mail appropriate? - Answer-Emails are appropriate for, short, informational message...

3 major steps in the 3-step writing process are: - Answer-Planning, Writing and Completing First step of the the Three-Step writing process is: - Answer-Planning your message While you're Planning a Writing Project you should... - Answer-Define your Purpose Purpose indicates whether you in...

Report - Answer-An orderly and objective communication of factual information that serves a business purpose. Orderly - Answer-Prepared with care; organized Objective - Answer-Unbiased Factual Information - Answer-Events, records; data used in business operations Serves a business purpo...

Which four are the factors a judge would evaluate to resolve copyright Fair Use disputes? - Answer-1. The amount of the work copied. 2. The nature of the work that was copied. 3. The effect of the copy's use on the potential market. 4. The purpose of the copy. You are giving instructions to ...

4 goals of business communication - Answer-1. To ensure receiver understanding 2. to ensure receiver response 3. to ensure favorable relationship between sender and receiver 4. to ensure organizational good will communication - Answer-to make common Effective communication skills help: - An...

Which of the following statements about communicating in today's workplace is MOST accurate - Answer-Writing skills are more important today than ever because online media requires more writing not less The 21st century economy depends mainly on - Answer-Information and knowledge Gerard's co...

Email - Answer-best for routine, tast-oriented, fact-based and non-sensitive messages Printed memo - Answer-best for when electronic communication is not practical, a formal appearance, can be posted in common work areas for visibility When writing an email... - Answer-Make it easy to read and...

Parentheses share some, but not all, of the uses of commas and dashes. - Answer-True In business reports and other books, titles such as "Preface," "Index," "Introduction," and "Appendix" should be enclosed in quotation marks. - Answer-False In written text, the words in parentheses ar...

What are traits of a busybody? (Communication Traits of Unpleasant Coworkers) - Answer-Butts in to conversations, Butts in to others' business, Expresses opinion on matters that don't concern him/her What are traits of a controlling/bossy coworker? (Communication Traits of Unpleasant Coworkers)...

Which of the following terms describes a set of standards of conduct which guide decisions and actions based on duties derived from core values? - Answer-Ethics Which of the following terms is defined as conduct in accordance with what a person determines is right versus wrong? - Answer-Moral beh...

communication - Answer-the process of people sharing thoughts, ideas, an feelings with each other in commonly understandable ways sender - Answer-the source of the message receiver - Answer-the interpeter of the message stimulus - Answer-this triggers a thought, which in turn triggers the d...

Importance of Effective communication to Career - Answer--Provides clarity -Has persuasion Importance of effective communication to the companies where you will work - Answer--Closer marketplace ties -opportunities for influence -better productivity and problem solving -better financial r...

Direct Organizational Plan - Answer-used when a message conveys neutral or positive information to an audience who will likely be interested in what we have to say Direct Style - Answer-presents the major idea first, followed by explanations and details What should be used to present your requ...

Effective listening skills - Answer-- facing the speaker - keeping your attention on the message - deferring judgement judges use four factors to resolve copyright fair use disputes. the four factors judges consider are: - Answer-- purpose and character of the copy (was it for commercial or no...

COMMUNICATION - Answer-When two or more people talk to one another or transfer messages so that they can understand one another. SPEECH - Answer-Gestures, the development of language and the need for interaction with others merely contributed towards modern day methods of expression. LANGUAGE ...

Which of the qualities of well-written messages is most obviously missing from the following e-mail? Hey I've been trying to call you all day and you haven't answered so could you check to see if you phone is on and then just give me a call back There's a problem with a shipment we really have g...

Advantages of Group Decision Making - Answer-Resistance to change is reduced Decisions may be superior Ideas are more readily accepted outside the group Personal satisfaction and job moral are greater Hostility and aggression are reduced Productivity is increased Responsibility for action i...

The basics of good communication - Answer-Clarity Focus Respect Small talk basics - Answer-Smile Ask appropriate questions Ask appropriate follow up questions Tell about yourself(20 sec) Show interest Components of emotional intelligence - Answer-Self awareness Self-management Social a...

Business - Answer-Fluctuations in economic activity, such as employment and production. Communication - Answer-The sharing of information between two or more individuals or groups to reach a common understanding. Antecedent - Answer-The word, phrase, or clause referred to by a pronoun. Conc...

Intercultural Communication - Answer-Communication between persons of different cultures Intercultural Business Communication - Answer-Communications within and between businesses that involve people from more than one culture Global Business Communication - Answer-Communication between busine...