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Medical Office Procedures Q&A Bundle

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Medical Office Procedures Review Questions and Correct Answers

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What are the "Five Cs" of better communication? - Content: Addresses all areas of interest and fully answers questions - Conciseness: Get to the point; say what needs to be said in as few words as possible - Clarity: Choose words that accurately and precisely convey meaning - Coherence: Create a l...

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Medical Office Procedures Practice Questions and Correct Answers

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If you discover that another medical assistant in your practice is disclosing information about a celebrity patient to a blogger, you should: inform the supervisor of the office A specialist that focuses on dealing with the skin, nails, hair and its diseases. Dermatologist All of the following are...

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Medical Office Procedures Chapter 10, 11, 12 Review Questions and Correct Answers

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Amenity Something conducive to comfort, convenience, or enjoyment. Demographic The statistical characteristics of human populations (as in age or income) used especially to identify markets. fervent Exhibiting or marked by great intensity of feeling. Harmonious Marked by accord in sentiment...

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Medical Office Procedures 3-6 Exam Questions and Correct Answers

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At the beginning of the communication cycle, who organizes the message? A. Patient B. Physician C. Sender D. Receiver C. Sender what is the chosen method for transmitting a message? A. Channel B. Format C. Message D. Line A. Channel A barrier to effective communication is: A. Inactive listening...

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Medical Office Procedures Final Exam Questions and Correct Answers

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A ____ would be most appropriate to provide positive reinforcement to a patient who has followed the prescribed treatment and lost weight. pat on the back Match the type of communication barrier to its description. Note: Answers may be used more than once. Not all patients speak, read, write, or un...

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CH. 14&15 Medical Office Procedures Questions and Correct Answers

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How should you proofread a letter? a. Read long documents a section at a time. b. Never read it against the document. c. Always finish the job no matter how tired you may be. d. Always proof it only on the computer screen a. Read long documents a section at a time. How can form letters be individu...

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Medical Office Procedures Outcomes 1-10 Final Theory Exam Questions and Correct Answers

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In terms of administration within the health profession, what had changed over the years? More knowledge, larger scope of practice What is the difference between an MOA in the USA and in Canada? In the USA the MOA's do not do any admin work What are other names for an MOA Admin health professiona...

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Medical Office Procedures Study Questions and Correct Answers

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HIPAA (Health Insurance Portability and Accountability Act) Set of government regulations that help ensure continuity and privacy of healthcare AAMA (American Association of Medical Assistants) Was established at the 1956 annual state convention. Works to raise the standards of medical assisting A...

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Medical Office Procedures Chapter 1 Review Questions and Correct Answers

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Accuracy Correctness, including attention to detail; the trait often ranked most important in assistants and physicians. Administrative Medical Assistant (AMA) The title given to medical office professionals who perform administrative tasks in a wide variety of settings. Assertiveness The ability ...

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