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Six Sigma: Green, Black and Yellow Belt Excellent Questions & Quality Answers |Latest Update Pack
Six Sigma: Green, Black and Yellow Belt Excellent Questions & Quality Answers |Latest Update Pack
[Show more]Six Sigma: Green, Black and Yellow Belt Excellent Questions & Quality Answers |Latest Update Pack
[Show more]Which of the following tools should be used when a team is generating and prioritizing a 
list of options that include highly controversial issues? 
A.) Brainstorming 
B.) Affinity Diagrams 
C.) Nominal group technique 
D.) 5 Why 
: C.) Nominal group technique 
The primary factor in the successful ...
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Add to cartWhich of the following tools should be used when a team is generating and prioritizing a 
list of options that include highly controversial issues? 
A.) Brainstorming 
B.) Affinity Diagrams 
C.) Nominal group technique 
D.) 5 Why 
: C.) Nominal group technique 
The primary factor in the successful ...
Armand Geigenbaum suggested that operator efficiency can be improved by educating 
them on quality and thereby enhance overall quality. 
: True 
Who returned to Toyota after a visit to Ford in the United States with the confidence that 
Toyota could be competitive in the automotive industry? 
: Ei...
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Add to cartArmand Geigenbaum suggested that operator efficiency can be improved by educating 
them on quality and thereby enhance overall quality. 
: True 
Who returned to Toyota after a visit to Ford in the United States with the confidence that 
Toyota could be competitive in the automotive industry? 
: Ei...
What is the primary approach employed by Lean Six Sigma to reduce the number of 
defects? 
: Reduce process variability at the source through redesign or process controls. 
National Fiduciary Guaranty Bank has been losing market share in home mortgage 
lending over the last several years. Surveys ...
Preview 2 out of 11 pages
Add to cartWhat is the primary approach employed by Lean Six Sigma to reduce the number of 
defects? 
: Reduce process variability at the source through redesign or process controls. 
National Fiduciary Guaranty Bank has been losing market share in home mortgage 
lending over the last several years. Surveys ...
Who is the founding father of Lean? 
a) Henry Ford 
b) Frederick Taylor 
c) Taiichi Ohno 
d) Frank Gilbert 
: c 
What does DMAIC stand For? 
a) Define Measure Analysis Improve Control 
b) Define Measure Analyze Implement Confirm 
c) Define Measure Analyze Implement Control 
d) Define Measure Analyze...
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Add to cartWho is the founding father of Lean? 
a) Henry Ford 
b) Frederick Taylor 
c) Taiichi Ohno 
d) Frank Gilbert 
: c 
What does DMAIC stand For? 
a) Define Measure Analysis Improve Control 
b) Define Measure Analyze Implement Confirm 
c) Define Measure Analyze Implement Control 
d) Define Measure Analyze...
Process Mapping 
: the mapping of specific activities required to provide a specific service to the 
patient. Also referred to as Value Stream Mapping. 
Waste - TIMWOOD 
: Any expenditure of time, money, or resources that does not add value. 
(T)imwood
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Add to cartProcess Mapping 
: the mapping of specific activities required to provide a specific service to the 
patient. Also referred to as Value Stream Mapping. 
Waste - TIMWOOD 
: Any expenditure of time, money, or resources that does not add value. 
(T)imwood
What is 'muda'? 
: It means waste in Japanese 
What is "DOWNTIME"? 
: Defects 
Overproduction 
Waiting 
Non-Utilized Talent 
Transportation 
Inventory 
Motion 
Extra-Processing 
Is receiving the wrong order a defect? 
: Yes, it is a defect of a process. 
What is Overproduction? 
: Making more, e...
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Add to cartWhat is 'muda'? 
: It means waste in Japanese 
What is "DOWNTIME"? 
: Defects 
Overproduction 
Waiting 
Non-Utilized Talent 
Transportation 
Inventory 
Motion 
Extra-Processing 
Is receiving the wrong order a defect? 
: Yes, it is a defect of a process. 
What is Overproduction? 
: Making more, e...
An organized and disciplined approach to problem solving in most six sigma 
organizations is called: 
a. SIPOC 
b. DMAIC 
c.. PDCA 
d. DPMO 
: B. DMAIC 
Using Six Sigma methodology, a company at 4.5 sigma would have a failure rate of: 
a. 3.4 ppm 
b. 233 ppm 
c. 1350 ppm 
d. 6210 
: c. 1350 ppm 
T...
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Add to cartAn organized and disciplined approach to problem solving in most six sigma 
organizations is called: 
a. SIPOC 
b. DMAIC 
c.. PDCA 
d. DPMO 
: B. DMAIC 
Using Six Sigma methodology, a company at 4.5 sigma would have a failure rate of: 
a. 3.4 ppm 
b. 233 ppm 
c. 1350 ppm 
d. 6210 
: c. 1350 ppm 
T...
Problem Statement- Include 
: o Process/Defect 
o Timeframe 
o Baseline metrics 
o Cost/Benefit 
Goal Statement 
: o Targeted Improvement 
o Timeframe 
o Projected Financial Benefits 
Project Defect 
: Instance which fails to meet customer requirement 
Metrics 
: -Primary Metric - Big "Y" 
o Secon...
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Add to cartProblem Statement- Include 
: o Process/Defect 
o Timeframe 
o Baseline metrics 
o Cost/Benefit 
Goal Statement 
: o Targeted Improvement 
o Timeframe 
o Projected Financial Benefits 
Project Defect 
: Instance which fails to meet customer requirement 
Metrics 
: -Primary Metric - Big "Y" 
o Secon...
Which of the following is not an important element of a gage calibration program? 
A) Systematic follow-up on scheduled calibrations. 
B) Track individual instruments with unique serial numbers. 
C) Ensure use of most advanced measurement technology. 
D) Provide trace-ability of standards to NIST (o...
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Add to cartWhich of the following is not an important element of a gage calibration program? 
A) Systematic follow-up on scheduled calibrations. 
B) Track individual instruments with unique serial numbers. 
C) Ensure use of most advanced measurement technology. 
D) Provide trace-ability of standards to NIST (o...
Which of the following is NOT a reason to use continuous (variable) data? 
A) It provides a better measure of variation. 
B) It is more convenient for subjective appearance items. 
C) A greater number of statistical analysis tools can be applied. 
D) There is less subjectivity involved. 
: B) It is ...
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Add to cartWhich of the following is NOT a reason to use continuous (variable) data? 
A) It provides a better measure of variation. 
B) It is more convenient for subjective appearance items. 
C) A greater number of statistical analysis tools can be applied. 
D) There is less subjectivity involved. 
: B) It is ...
Which of the following is the primary reason for a project team to consider closing out 
the project? 
A) Product or service has been launched 
B) Customer requirements have been met 
C) Budget has been expended 
D) Timeline calls for project close-out 
E) Project team has disbanded 
: B) Customer ...
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Add to cartWhich of the following is the primary reason for a project team to consider closing out 
the project? 
A) Product or service has been launched 
B) Customer requirements have been met 
C) Budget has been expended 
D) Timeline calls for project close-out 
E) Project team has disbanded 
: B) Customer ...
A researcher believes that Drug A is more effective (has a larger mean) than Drug B. 
What is an appropriate alternative hypothesis for any test he may conduct (note: µ = 
mean)? 
A) µ A > µ B 
B) µ A - µ B > 0 
C) µ B < µ A 
D) All of the above 
E) None of the above 
: D) All of t...
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Add to cartA researcher believes that Drug A is more effective (has a larger mean) than Drug B. 
What is an appropriate alternative hypothesis for any test he may conduct (note: µ = 
mean)? 
A) µ A > µ B 
B) µ A - µ B > 0 
C) µ B < µ A 
D) All of the above 
E) None of the above 
: D) All of t...
Which of the following is a Supporting Service Requirement (vs. Primary Output 
Requirement)? 
A) Order-entry is efficient and customer-friendly. 
B) Delivery is provided quickly and with no issues. 
C) Product or service provided performs as specified. 
D) Quality concerns from customers are handl...
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Add to cartWhich of the following is a Supporting Service Requirement (vs. Primary Output 
Requirement)? 
A) Order-entry is efficient and customer-friendly. 
B) Delivery is provided quickly and with no issues. 
C) Product or service provided performs as specified. 
D) Quality concerns from customers are handl...
What is the primary approach employed by Lean Six Sigma to reduce the number of 
defects? 
A) Add inspection to isolate the customer from process instability. 
B) Reduce process variability at the source through redesign or process controls. 
C) Revise specifications to better reflect customer exp...
Preview 2 out of 6 pages
Add to cartWhat is the primary approach employed by Lean Six Sigma to reduce the number of 
defects? 
A) Add inspection to isolate the customer from process instability. 
B) Reduce process variability at the source through redesign or process controls. 
C) Revise specifications to better reflect customer exp...
What are the 4 perspectives most commonly associated with the Balanced Scorecard? 
A) Financial, Marketing, Internal Processes, Technology 
B) Financial, Sales, Business Processes, People & Learning 
C) Corporate, Customer, Operations, Human Resources 
D) Financial, Customer, Internal Processes, Peo...
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Add to cartWhat are the 4 perspectives most commonly associated with the Balanced Scorecard? 
A) Financial, Marketing, Internal Processes, Technology 
B) Financial, Sales, Business Processes, People & Learning 
C) Corporate, Customer, Operations, Human Resources 
D) Financial, Customer, Internal Processes, Peo...
All of the following are deliverables of the Define phase EXCEPT _____. 
(A.) Project Y in Y=f(x) 
(B.) Expected benefits 
(C.) Problem and goal statements 
(D.) List of Solutions 
: (D.) List of Solutions 
(TRUE or FALSE) Cost of Poor Quality (COPQ) reduction targeted by the project should 
be qua...
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Add to cartAll of the following are deliverables of the Define phase EXCEPT _____. 
(A.) Project Y in Y=f(x) 
(B.) Expected benefits 
(C.) Problem and goal statements 
(D.) List of Solutions 
: (D.) List of Solutions 
(TRUE or FALSE) Cost of Poor Quality (COPQ) reduction targeted by the project should 
be qua...
A Lean Six Sigma team is working on a project to accelerate the collection of accounts 
receivable. The team wants to identify and eliminate process steps that are redundant 
or wasteful so that the overall cycle time can be improved. What type of process map 
would be the best choice? 
A) SIPOC ...
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Add to cartA Lean Six Sigma team is working on a project to accelerate the collection of accounts 
receivable. The team wants to identify and eliminate process steps that are redundant 
or wasteful so that the overall cycle time can be improved. What type of process map 
would be the best choice? 
A) SIPOC ...
A pharmacy performed an FMEA on the prescription preparation process. One element 
of the process had an RPN much higher than the others. Which statement is true? 
A) The element with a high RPN indicates conformance with safety standards. 
B) The process element with a high RPN is the most reliabl...
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Add to cartA pharmacy performed an FMEA on the prescription preparation process. One element 
of the process had an RPN much higher than the others. Which statement is true? 
A) The element with a high RPN indicates conformance with safety standards. 
B) The process element with a high RPN is the most reliabl...
What's Contained on the Charter? 
: Problem Description, Scope, Project Goals, Customer Benefits, 
Ownership/Team, Stakeholder Approval, Schedule 
What are the Three Pillars of PE? 
: Lean, DMAIIC, DMADV 
What is used to set Specification Limits? 
: Customer requirements 
What is the difference be...
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Add to cartWhat's Contained on the Charter? 
: Problem Description, Scope, Project Goals, Customer Benefits, 
Ownership/Team, Stakeholder Approval, Schedule 
What are the Three Pillars of PE? 
: Lean, DMAIIC, DMADV 
What is used to set Specification Limits? 
: Customer requirements 
What is the difference be...
A Lean Six Sigma team at an insurance company has been working on a project to 
reduce the number of claim defects leading to denied claims. A control chart of claim 
denials is out-of-control. What conclusion should the team draw from this condition? 
A) The number of denials has gone up. 
B) The...
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Add to cartA Lean Six Sigma team at an insurance company has been working on a project to 
reduce the number of claim defects leading to denied claims. A control chart of claim 
denials is out-of-control. What conclusion should the team draw from this condition? 
A) The number of denials has gone up. 
B) The...
Which of the following places should be considered when selecting improvement team 
members? 
I. Where the sources of causes of the problem may be found 
II. Among those with special knowledge, information of skills. 
III. In areas that can be helpful in developing remedies 
IV. Among those who r...
Preview 2 out of 5 pages
Add to cartWhich of the following places should be considered when selecting improvement team 
members? 
I. Where the sources of causes of the problem may be found 
II. Among those with special knowledge, information of skills. 
III. In areas that can be helpful in developing remedies 
IV. Among those who r...
SWOT is an acronym for: 
: strengths, weaknesses, opportunities, threats 
In a series of linked processes and associated feedback loops the product or service 
flows ________ and the information flows ___ 
: downstream, upstream 
A team has been asked to reduce the cycle time for a process. The tea...
Preview 2 out of 8 pages
Add to cartSWOT is an acronym for: 
: strengths, weaknesses, opportunities, threats 
In a series of linked processes and associated feedback loops the product or service 
flows ________ and the information flows ___ 
: downstream, upstream 
A team has been asked to reduce the cycle time for a process. The tea...
A Lean Six Sigma team is trying out a new forming tool to reduce variability in a process 
that creates hamburgers patties in a fast food restaurant. One of the significant 
dimensions has a process standard deviation of 0.35 mm. The team needs to know how 
many samples to collect in order to ach...
Preview 2 out of 5 pages
Add to cartA Lean Six Sigma team is trying out a new forming tool to reduce variability in a process 
that creates hamburgers patties in a fast food restaurant. One of the significant 
dimensions has a process standard deviation of 0.35 mm. The team needs to know how 
many samples to collect in order to ach...
The next several questions are based on analysis of the dataset download provided on 
the course page where you launched the quiz module. The data are from a 2-level full 
factorial experiment with 2 replicates to evaluate the effect of three factors, A, B and C 
on the life of a product. Analyze...
Preview 2 out of 8 pages
Add to cartThe next several questions are based on analysis of the dataset download provided on 
the course page where you launched the quiz module. The data are from a 2-level full 
factorial experiment with 2 replicates to evaluate the effect of three factors, A, B and C 
on the life of a product. Analyze...
Select the correct sequence of the Champion Phase Steps 
: Identify Opportunities, Select Project, Complete Project Charter, Launch Project 
Team 
Of the following, select THE item which is NOT in the list of eight ISO 9000 series 
principles? 
: Absentee Management 
Which of the following is MOST...
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Add to cartSelect the correct sequence of the Champion Phase Steps 
: Identify Opportunities, Select Project, Complete Project Charter, Launch Project 
Team 
Of the following, select THE item which is NOT in the list of eight ISO 9000 series 
principles? 
: Absentee Management 
Which of the following is MOST...
A nominal voting approach is a method of reaching what goal? 
•Consensus 
•Animosity 
•Limitations 
•Arguments 
: Consensus 
A good use for a Force Field Analysis tool would be for the team to be able to... 
•Know when to act on a process, and when to leave the process alone 
•Know when ...
Preview 4 out of 56 pages
Add to cartA nominal voting approach is a method of reaching what goal? 
•Consensus 
•Animosity 
•Limitations 
•Arguments 
: Consensus 
A good use for a Force Field Analysis tool would be for the team to be able to... 
•Know when to act on a process, and when to leave the process alone 
•Know when ...
Lean manufacturing addresses the elimination, to the extent that it is possible, of waste 
and idle time. 
: True 
A lean manufacturing process is one that, in addition to containing costs, produces 
products that compete well in the marketplace. 
: Tru
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Add to cartLean manufacturing addresses the elimination, to the extent that it is possible, of waste 
and idle time. 
: True 
A lean manufacturing process is one that, in addition to containing costs, produces 
products that compete well in the marketplace. 
: Tru
Define phase of DMAIC 
: The project is initiated 
• The specific problem is defined 
• The project's goals and scope are identified, as well as the customer 
• A clear project charter is developed on real life problems that affect the customer 
• The business case is defined and benefits a...
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Add to cartDefine phase of DMAIC 
: The project is initiated 
• The specific problem is defined 
• The project's goals and scope are identified, as well as the customer 
• A clear project charter is developed on real life problems that affect the customer 
• The business case is defined and benefits a...
Lean Six Sigma Green Belt Excellent 
Questions & Quality Answers |Latest 
Update | Grade A+
Preview 2 out of 14 pages
Add to cartLean Six Sigma Green Belt Excellent 
Questions & Quality Answers |Latest 
Update | Grade A+
Lean Six Sigma Green Belt Chapter 1 
Excellent Questions & Quality 
Answers |Latest Update | Grade A+
Preview 2 out of 13 pages
Add to cartLean Six Sigma Green Belt Chapter 1 
Excellent Questions & Quality 
Answers |Latest Update | Grade A+
Lean Six Sigma Green Belt Practice 
Excellent Questions & Quality 
Answers |Latest Update | Grade A+
Preview 4 out of 174 pages
Add to cartLean Six Sigma Green Belt Practice 
Excellent Questions & Quality 
Answers |Latest Update | Grade A+
Six Sigma Green Belt Certification 
Excellent Questions & Quality 
Answers |Latest Update | Grade A+
Preview 4 out of 67 pages
Add to cartSix Sigma Green Belt Certification 
Excellent Questions & Quality 
Answers |Latest Update | Grade A+
Six Sigma Green Belt Study Guide 
Excellent Questions & Quality 
Answers |Latest Update | Grade A+
Preview 2 out of 8 pages
Add to cartSix Sigma Green Belt Study Guide 
Excellent Questions & Quality 
Answers |Latest Update | Grade A+
Six Sigma Green Belt 
Excellent Questions & Quality 
Answers |Latest Update | Grade A+
Preview 3 out of 24 pages
Add to cartSix Sigma Green Belt 
Excellent Questions & Quality 
Answers |Latest Update | Grade A+
Six Sigma Green Belt : AIGPE 
Excellent Questions & Quality 
Answers |Latest Update | Grade A+
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Add to cartSix Sigma Green Belt : AIGPE 
Excellent Questions & Quality 
Answers |Latest Update | Grade A+
Six Sigma: Green Belt Excellent 
Questions & Quality Answers |Latest 
Update | Grade A+
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Add to cartSix Sigma: Green Belt Excellent 
Questions & Quality Answers |Latest 
Update | Grade A+
SSGI SixSigma Green Belt: Chapter 6 
Excellent Questions & Quality 
Answers |Latest Update | Grade A+
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Add to cartSSGI SixSigma Green Belt: Chapter 6 
Excellent Questions & Quality 
Answers |Latest Update | Grade A+
Week 1 - Six Sigma Green Belt Course 
Excellent Questions & Quality 
Answers |Latest Update | Grade A+
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Add to cartWeek 1 - Six Sigma Green Belt Course 
Excellent Questions & Quality 
Answers |Latest Update | Grade A+
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