package deal of WGU C208.

What are cultural norms? - correct answer an organization's expectations of its members' behavior in any given situation According to Cameron and Quinn's Competing Values Framework model, in which type of organizational culture are the leaders efficient, organiz...

Which three individuals within an organization could play the role of change agent? Choose 3 answers - correct answer Consultant CEO Employee Which of the eight steps described by Kotter is the first step a change leader takes when implementing change? - corr...

Which stage in Kurt Lewin's change model involves changes being institutionalized in the corporate culture? - correct answer a)Unfreezing b)Changing c)Freezing d)Refreezing D Which of the following does not characterize the management style known as empowerme...

Change agent - correct answer One who initiates a change effort. Crisis change - correct answer A type of change triggered by a crisis. Diffusion of Innovation Theory - correct answer A model develo...

Systems Theory - correct answer organizations are viewed as a total system of interdependent subsystems with individual components that include people, technology, work, and culture all of which work together to respond to external environmental changes such as compet...

A well-known retailer is determined to focus its resources on a quality in-store experience rather than developing better online interface and shipping practices, despite research showing that many customers want to shop online. What brain-barrier does this exemplify? - correct answer ...

Five elements to support attainment of organizational goals - correct answer Planning, Organizing, Directing, Controlling Resources, Staffing Management - correct answer Management is the process of working with and through people to...