WGU C208 EXAM BUNDLE(COMPLETE PACKAGE)

What are cultural norms? - ANSWER-an organization's expectations of its members' behavior in any given situation According to Cameron and Quinn's Competing Values Framework model, in which type of organizational culture are the leaders efficient, organized, and striving to run a smooth operati...

Subculture - ANSWER-A group of people with a culture which is different from the larger culture to which they belong. Change Curve Model - ANSWER-A change process model that explores how individuals manage personal change. Leadership - ANSWER-The process by which one person influences the thou...

Leadership - ANSWER-Leadership is the process by which one person influences the thoughts, attitudes, and behaviors of others Organizational Change - ANSWER-The act of making an organization something different from what it is or from what it would be if left alone Change Management - ANSWER-T...

Which stage in Kurt Lewin's change model involves changes being institutionalized in the corporate culture? - ANSWER-Refreezing Which of the following does not characterize the management style known as empowerment? - ANSWER-Reliance on hierarchy What is the first step in John Kotter's eight...

Bridges' Transitional Model - ANSWER-A change process model with three stages: Ending, Losing, and Letting Go; The Neutral Zone; and New Beginning. Change Curve Model - ANSWER-A change process model that explores how individuals manage personal change. Change management - ANSWER-The process o...

skunk works - ANSWER-A place designed to encourage the employees of large organizations to generate original ideas and innovation. Lockheed created the first skunk works. idea orchestrator - ANSWER-An individual who recognizes value of idea/innovation and manages it through the organization's po...

Which three individuals within an organization could play the role of change agent - ANSWER-ceo consultant employee Which of the eight steps described by Kotter is the first step a change leader takes when implementing a change - ANSWER-Establishing a sense of urgency Place the stages of Eve...

Top down - ANSWER-Top-down change is the approach taken by most organizations. It's common because it offers (in theory) the senior management of the organization more control over the change initiative. For organizations that are bureaucratic or hierarchical, or must move quickly to comply with ne...

Public - ANSWER-any group of people who share a common set of interests and goals Stakeholder - ANSWER-when a public has a relationship with your organization Branding - ANSWER-building corporate and product identities Hunt and Grunig - ANSWER-focused on ways that public relations interacts...

Change agent - ANSWER-One who initiates a change effort. Crisis change - ANSWER-A type of change triggered by a crisis. Diffusion of Innovation Theory - ANSWER-A model developed by Everett Rogers that seeks to analyze why and how innovations gain popularity. Evolutionary change - ANSWER-A t...