WGU C720 Operations and Supply Chain Management Exam Package Deal Graded A+

Operations Management - The multidisciplinary science that organizations use to acquire inputs (people, capital, material, or energy and transform them into outputs (products and/or services) that ultimately provide value to the end customer Biggest difference between Service Providers and Goods ...

Concurrent Engineering - Completing product design and process design simultaneously. Relative Advantage - Where one entity has an advantage over another; will often trade their specialized products for those that they do not produce; companies with a relative advantage are able to produce produc...

Inputs - People, capital, material, money Outputs - Services and goods Sustainability - Defined broadly in operations and supply chain management as the ethical issues an organization faces to balance financial performance while maintaining social responsibility standards and a responsible envir...

n most cases, companies that sell products and companies that sell services both maintain inventories of - Supporting goods True or False? Organizations with flexible operations respond quickly and inexpensively to the changing needs of customers. - True In the 1950s, Coca-Cola replaced glass bo...

fitness for use - ___________ is how well product or service does what it is supposed to Service Quality - The following five dimensions are often used by customers to judge service quality: 1. Reliability—ability to perform the promised service dependably and accurately. 2. Responsiveness—wi...