WELCARE ACT EXAM PACK|GUARANTEED SUCCESS

True Centene requires all contracted brokers/agents to read, understand, and agree to Centene's Business Ethics and Code of Conduct Policy. True False d. All of the above Which of the following actions are you required to do when contacted regarding an allegation of noncompliant activ...

Once the enrollment is completed, you can save a copy of the application for your reference. False Which elements are available as part of Wellcare's sales support model? All of the above. Centene requires all contracted brokers/agents to read, understand, and agree to Centene's Bu...

A grievance request, or any evidence concerning a grievance, must be filed orally or in writing no later than _____ calendar days from the date of the event or the date the member is made aware of the issue. 60 When completing an application, you should ensure that you enter the provider ID ...

During an appointment, you may not discuss any products not agreed to in advance by the beneficiary. a. True b. False True When a paper SOA form is used, it must be completed __________ hosting the sales presentation. a. Prior to b. During c. After A. Prior to Brokers/Agents can...

By selecting the correct provider during the enrollment process, you can: All of the above. Member PHI can be stored on a hard drive or a cloud storage service like Google Drive or Apple Cloud. False You must state the correct enrollment period on the application to avoid delayed enr...

When completing an application, you should ensure that you enter the provider ID of a specialist and not a Primary Care Physician (PCP). False Noting the correct enrollment period on enrollment applications helps in preventing delayed enrollment processing. True Wellcare has streamli...

False Agents who have never had any verbal warnings cannot be issued a corrective action plan 60 A grievance request, or any evidence concerning a grievance, must be filed orally or in writing no later than 60 calendar days from the date of the event of the date the member is made aware of ...

Noting the correct enrollment period on enrollment applications helps in preventing delayed enrollment processing. Select one: True False True Which of the following actions are you required to do when contacted regarding an allegation of noncompliant activity? a. Speak with the inve...

Brokers/Agents may be investigated after being suspected of noncompliant activity reported through a: Complaint Tracking Module (CTM) Grievance Secret Shop Finding Enrollments through Ascend offer the following unique benefits: Validation of important data to help prevent incorrect or mis...