1) Q: Collison and Parcell discuss steps to embed the knowledge management process within organizations. In which of these steps does the team link their efforts to other business processes?
2) Q: Writing a frequently asked questions (FAQ) list based on the knowledge of the expert who is leaving...
Question 1
4 out of 4 points
Collison and Parcell discuss steps to embed the knowledge management process within
organizations. In which of these steps does the team link their efforts to other business processes?
Selected
Answer: Embedding
Correct
Answer: Embedding
Question 2
4 out of 4 points
Writing a frequently asked questions (FAQ) list based on the knowledge of the expert who is leaving is
part of which phase of the knowledge capture process?
Selected
Answer: Publish the personal knowledge asset
Correct
Answer: Publish the personal knowledge asset
Question 3
4 out of 4 points
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